Lexus of Pembroke Pines - Service Center

Sebastian is one of your greatest asset!He should be Sebastian is one of your greatest asset! He should be recognized for his great customer service! He is kind, friendly and knowledgeable. He makes t Sebastian is one of your greatest asset! He should be recognized for his great customer service! He is kind, friendly and knowledgeable. He makes things stress free! More

Poor communication no call back at all after multiple calls. Even the front girl person was surprised.....picked up the car and still never met “the person”. Don’t know who I worked with....that was my calls. Even the front girl person was surprised.....picked up the car and still never met “the person”. Don’t know who I worked with....that was my problem More

Jeff My advisor did his job to accommodate me and I appreciate him. He deserve a five star. However Lexus prices are very high compare to other local lexus mechanic. Your prices three star. appreciate him. He deserve a five star. However Lexus prices are very high compare to other local lexus mechanic. Your prices three star. More

I really enjoy my pre-owned Lexus GX460. What a great family vehicle. I will admit, I had an “issue” that left me feeling negative, but... the service manager was very responsive, provided me with great family vehicle. I will admit, I had an “issue” that left me feeling negative, but... the service manager was very responsive, provided me with great customer service and solved the problem. I am now once again 100% pro-Lexus of Pembroke Pines! More

Excellent service reasonably priced. Rod helped reduce the cost by verifying that the part had been previously replaced but was out of warranty then bringing to the manager's attention. the cost by verifying that the part had been previously replaced but was out of warranty then bringing to the manager's attention. More

El proceso para hacer la cita es muy fácil , las llamadas son atendidas muy rápidos, siempre hay disponibilidad, y el tiempo de espera fue bien acertado ni un minuto más de lo previsto. son atendidas muy rápidos, siempre hay disponibilidad, y el tiempo de espera fue bien acertado ni un minuto más de lo previsto. More

Melissa has always been friendly, approachable and very helpful. The loaner was great. This service is extremely helpful and it also gives me an opportunity to try new models. helpful. The loaner was great. This service is extremely helpful and it also gives me an opportunity to try new models. More

Just exceptional! I could write a book about the quality of Lexus Pembroke. Lexus of palm beach was closer but I signed my lease at this location because mike banco is such an honest and great guy so I trus of Lexus Pembroke. Lexus of palm beach was closer but I signed my lease at this location because mike banco is such an honest and great guy so I trusted him with getting me the best car for me. I kept going to the west palm beach location for service due to the distance from my home but after my recent visit I will only go to Pembroke! More

Excellent service from arrival to departure.Close to Excellent service from arrival to departure. Close to home, easy to get an appointment and convenient service hours. Would recommend to family & frie Excellent service from arrival to departure. Close to home, easy to get an appointment and convenient service hours. Would recommend to family & friends for service. More

Excellent service. Appreciate the pick up and delivery service, especially with COVID. Have had the same service person for at least 10 years. Reliable and personable. service, especially with COVID. Have had the same service person for at least 10 years. Reliable and personable. More