Lexus of Pembroke Pines - Service Center

Jeremy is very articulate to explain the services that the vehicle needs. Jeremy is very passionate about his position. It is a pleasure to.come.to the dealer to.have Jeremy as a representative . the vehicle needs. Jeremy is very passionate about his position. It is a pleasure to.come.to the dealer to.have Jeremy as a representative . More

Great service on my 2021 Lexus GX. Fast and efficient but nothing less is expected from Lexus of Pembroke Pines, it is always a great experience. nothing less is expected from Lexus of Pembroke Pines, it is always a great experience. More

Staff is always friendly, professional and helpful. I recommend when customers receive text car is ready it is ready. I had to wait an additional 15 mins for the paper work to be ready recommend when customers receive text car is ready it is ready. I had to wait an additional 15 mins for the paper work to be ready More

Very good customer service. The service department was very good at explaining what was wrong with my vehicle and it was ready in a good time frame very good at explaining what was wrong with my vehicle and it was ready in a good time frame More

Very punctual. Easily scheduled appointment online. Jose has always helped me. I felt appreciated as a customer and everything was explained thoroughly. I definitely recommend. Jose has always helped me. I felt appreciated as a customer and everything was explained thoroughly. I definitely recommend. More

Jose was good . Straight forward with consideration that my service will cost me even though I already paid for the service elsewhere. Great experience again my service will cost me even though I already paid for the service elsewhere. Great experience again More

Excellent customer service, car was ready in less than 24 hrs. For a lot of work Service advisor John Steing. Was just great will go back again for sure. hrs. For a lot of work Service advisor John Steing. Was just great will go back again for sure. More

Sebastian was very informative and helpful with explaining everything that was going to done to my car. The service department was efficient and quick. Excellence explaining everything that was going to done to my car. The service department was efficient and quick. Excellence More

Great customer service that’s why we buy Lexus Jerime Great customer service that’s why we buy Lexus Jerime Rivera always takes very good care of us and our Cars of course Long Review Great customer service that’s why we buy Lexus Jerime Rivera always takes very good care of us and our Cars of course Long Review More

Dealership is clean, personnel are professional and courteous. Perhaps a little more attention to detail required- there were no paper floor mats put down and I had a very dirty shoe mark in my drive courteous. Perhaps a little more attention to detail required- there were no paper floor mats put down and I had a very dirty shoe mark in my drivers mat. The car wash is possibly a bit rushed - windows very streaky. Overall good, but service is not the standard it was say 5+ years ago or is it that I have a 14 year old vehicle and not as special a customer anymore!! My 14 year old has served me well! More