Lexus of Pembroke Pines - Service Center

The service was very slow. I waited 40 minutes before I could see a service person; and it is only because I started to complain that I was able to see a service person at that time. By the way, all this a could see a service person; and it is only because I started to complain that I was able to see a service person at that time. By the way, all this and I HAD AN APPOINTMENT, which I was on time. More

The service department does wonderful day sales department also and the whole entire crew they’re awesome . Me and my husband we both have Lexus vehicle we would recommend anyone, thank you for you department also and the whole entire crew they’re awesome . Me and my husband we both have Lexus vehicle we would recommend anyone, thank you for your great service More

Everyone was very helpful. Service was prompt and reliable. All Covid-19 protocols were followed and I felt very comfortable. Would definitely recommend to others. reliable. All Covid-19 protocols were followed and I felt very comfortable. Would definitely recommend to others. More

Great service and great customer service.the wait time was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location was less than I expected and the service time was also way less. Not that close from me but I will definitely prefer this location More

John Steigele is superb. His professionalism is exemplary. Always pleasant. Gives great customer service. A true asset to the Lexus team. The world needs more people like him!! exemplary. Always pleasant. Gives great customer service. A true asset to the Lexus team. The world needs more people like him!! More

I have to give a huge shout out to Jeff Hernandez for my excellent experience at Lexus. Jeff takes care of business. He is professional, knowledgeable and super friendly. I have no hesitation in recommend excellent experience at Lexus. Jeff takes care of business. He is professional, knowledgeable and super friendly. I have no hesitation in recommending him for your auto service needs. More

The vehicle was taken in for the 20,000 mile maintenance and a detailing. The employee picked up my car in the morning and left me a loaner. Although it took over a day to get the work done, I was able to and a detailing. The employee picked up my car in the morning and left me a loaner. Although it took over a day to get the work done, I was able to keep the loaner car for the weekend, so that’s OK. The work was done correctly with high quality. Overall, I am very happy with this visit. More

The service department has very nice and professional people my serviceman Isidro Garcia is awesome understood my problem and took care of it very fast thank you very much people my serviceman Isidro Garcia is awesome understood my problem and took care of it very fast thank you very much More

John has been my service manager on several occasions, and I have always appreciated his knowledge and professionalism. I had an issue with the leather on one of my seats and he reached out to another dep and I have always appreciated his knowledge and professionalism. I had an issue with the leather on one of my seats and he reached out to another department member, Randy, who is also helping me to fix this issue. Anytime anyone goes above and beyond to help you these days it is always appreciated. More

Easy In and Easy Out. Professional, Friendly Service , Car repaired very Quickly way before it was promised. Would definitely return to Lexus of Pembroke Pines Car repaired very Quickly way before it was promised. Would definitely return to Lexus of Pembroke Pines More