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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,182 Reviews

8,182 Reviews of Lexus of Pembroke Pines - Service Center

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November 22, 2024

Jose, Lourdes and Frank are awesome professionals! They are the reason I continue to be a loyal customer to Lexus of Pembroke Pines! More

by VINCENT_RED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose and Lourdes
Nov 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for your loyalty and kind words about Jose, Lourdes, and Frank! We're delighted to have such dedicated professionals at Lexus of Pembroke Pines. We are looking forward to serving you in the future!

November 22, 2024

Great service! great staff! I’m very satisfied with my service. Thank you for the great job! More

by lenybelliard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines, and for your business. We are grateful to have you as a customer!

November 22, 2024

Have to be more attentive to details when performing repairs on the car and check carefully prior to returning the vehicle to the owner More

by zfishberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
November 21, 2024

My experience with Lexus Pembroke Pines was top notch. An incredible combination of professionalism and empathy hard to find these days His vendor Ricardo Righi is one of the best in this market. I defini More

by p_orfila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Righi
Nov 22, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're delighted to hear that Ricardo provided such exceptional service. Your recommendation means a lot, and we look forward to serving you in the future!

November 21, 2024

Tony Marquez did an excellent job of taking care of me and my 2024 RX-350. Professional, efficient, knowledgeable and courteous. The warranty claim for the electronics on the right side mirror affecting More

by STEVEPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Nov 21, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're delighted to hear that Tony provided professional and efficient service at Lexus of Pembroke Pines. We appreciate your feedback and are glad the warranty claim was handled promptly. Safe driving in your 2024 RX 350!

November 21, 2024

Thank you Jose for assisting me with my 1st service visit. You were very kind and informative. Expected time for service is longer than expected. Please have more loaners available More

by joseph_natara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 21, 2024 -

Lexus of Pembroke Pines responded

Joseph, thank you for your feedback! We're glad to hear Jose provided excellent assistance during your visit at Lexus of Pembroke Pines. We appreciate the suggestion about loaners and will work on improving that aspect. Safe travels until we see you next time!

November 21, 2024

José is always amazing with his job and very helpful. Every time I have questions about my car or when I need service he responds very fast! More

by kathereyes1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2024 -

Lexus of Pembroke Pines responded

Katherine, we're delighted to hear that José consistently provides you with excellent service at Lexus of Pembroke Pines. Thank you for sharing your experience!

November 21, 2024

I enjoyed my service at Lexus. Tony was knowledgeable and helped me out. Thank you. More

by riazmoulabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Marquez
Nov 22, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Tony offered expertise! Thank you for choosing Lexus of Pembroke Pines. Safe travels!

November 21, 2024

Jose is great at his job, he always helps me out when im due fir naintenace More

by Kathy00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 22, 2024 -

Lexus of Pembroke Pines responded

Jose will appreciate the shout-out, Kathy! Thank you for being a Lexus of Pembroke Pines customer.

November 20, 2024

The experience is awesome and I would recommend Lexus of Pembroke Pines to all my friends and family More

by FLOPRESTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afraz and Andre
Nov 20, 2024 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines. We appreciate your positive feedback!

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