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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,222 Reviews
Today: 7:30 AM - 6:00 PM Open Now
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8,222 Reviews of Lexus of Pembroke Pines - Service Center

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December 08, 2024

great costumer services , my sales person a. k.a ( Chapo) was an incredible sales person , communicative , professional, concrete and efficient in all kind of concern we have as costumers, I wil More

by JLYANKEE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rigel Guiterrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending our team and sharing your positive experience at Lexus of Pembroke Pines! We're delighted to hear that he provided exceptional service. Enjoy your new ride!

December 07, 2024

Great service always. Always pleased with each visit. Jeremy was awesome. I will definitely be back. More

by c.jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Lexus of Pembroke Pines responded

Thank you for this stellar review of Jeremy and Lexus of Pembroke Pines! Have a lovely day!

December 06, 2024

Andre was very helpful and informative during my service. I would definitely like to have Andre again as a service agent! More

by BRYANAPIERRE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of Pembroke Pines responded

Bryan, we're delighted to hear that Andre provided you with such helpful service at Lexus of Pembroke Pines. We'll be sure to pass along your kind words and look forward to assisting you again in the future!

December 06, 2024

Jeff did a wonderful job, helping me to understand the work and the time this would be done. Everything was right on the target. More

by jggarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Dec 06, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeff provided such excellent service at Lexus of Pembroke Pines! It's great to know everything was on target and met your expectations. Thank you for sharing your experience with us!

December 06, 2024

I brought my 2009 ES350 for service and ended up trading it in for the 2025 RX350. More

by BPERRY76
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zebbie Lethridge
Dec 06, 2024 -

Lexus of Pembroke Pines responded

Here's to five stars and a brand-new car! Congratulations on your 2025 RX 350—our team a Lexus of Pembroke Pines wishes you happy miles ahead.

December 06, 2024

Excellent Service, there was a small mix up regarding the service being covered and they worked it out. More

by AJCALDERIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Lexus of Pembroke Pines responded

We're glad to hear that our team at Lexus of Pembroke Pines was able to resolve the mix-up and provide you with excellent service. Thank you for sharing your experience!

December 06, 2024

I thought my service guy was good but no one is answering the phones for long periods of time. I am busy person and I don't have time to wait on the phone. My time like yours is valuable. I got rid of my BMW More

by chadmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Service was great. Jeffrey was very courteous and efficient (as he ALWAYS IS). I always receive great treatment at Lexus. More

by CATER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey - service writer
Dec 06, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jeffrey consistently provides you with courteous and efficient service at Lexus of Pembroke Pines. Thank you for your continued trust in us!

December 04, 2024

I never had such a bad experience in trying to buy my leased vehicle. I contacted the dealership to purchase my lease and got a crazy payoff quote. When I questioned the amount I was told it was a mistak More

by FRANKTHETANK2363
Recommend Dealer
No
Employees Worked With
Donna Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

I always have a good experience with this dealership. They are professional and responsive to my concerns More

by ellenkfl77
Recommend Dealer
Yes
Employees Worked With
Jefferey Hernandez
Dec 05, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience with Lexus of Pembroke Pines! We're delighted to hear that our team has consistently met your expectations. We look forward to serving you again in the future!

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