Lexus of Pembroke Pines - Service Center

I love how professional my service representative and the staff at Lexus are. I always have a courtesy vehicle ready to run errands. I would recommend Lexus to all my friends & family staff at Lexus are. I always have a courtesy vehicle ready to run errands. I would recommend Lexus to all my friends & family More

Sorry but Poor service.Andre was supposed to meet but didn’t.Someone else handed the paperwork and there were no texts before or after the car service was done.Didn't see a huge difference in the car whe didn’t.Someone else handed the paperwork and there were no texts before or after the car service was done.Didn't see a huge difference in the car when driving after oil maintenance either. More

Carlos was great, very receptive and professional. Would work again with him in the future. Definitely will work with this dealership in the future. Thanks. work again with him in the future. Definitely will work with this dealership in the future. Thanks. More

Isidro is by far the best Lexus agent I have dealt with. He always makes me feel comfortable and confident in the quality of work and the value of service that he delivers every single time. I also recently He always makes me feel comfortable and confident in the quality of work and the value of service that he delivers every single time. I also recently had a good experience with a young man named Aaron. More

The customer service was great, friendly people who knows there assignments can't say anything bad about the service I received there. I would like to Thank you for the service.. there assignments can't say anything bad about the service I received there. I would like to Thank you for the service.. More

First time they treat me great very helpful love it, Can complain great people working there ,service was great too thanks for all help I needed complain great people working there ,service was great too thanks for all help I needed More

Excellent service with less hassle. I was disappointed with the 25 k miles charges. On a lease car it should be covered and no charge. with the 25 k miles charges. On a lease car it should be covered and no charge. More

I would like to thank Sebastian Mejia! He is nice and helpful to me in ansering all my questions and gives me great service and advice. Wrote on His card Great Service! I am so happy to see him again! helpful to me in ansering all my questions and gives me great service and advice. Wrote on His card Great Service! I am so happy to see him again! More

Drop my car off at 12Pm on 1/19/2021 for oil change and 3 recall . Got a call to pick up the car but not enough time to go before the shop close. Went to get my car the next day wait over an hour then was to recall . Got a call to pick up the car but not enough time to go before the shop close. Went to get my car the next day wait over an hour then was told they miss place my car key. Left because I have to go to work. The manager promised they will detail wash the car for me. Call at 1pm was told that I cannot pick up the car yet as they detailing my car. Got my car at 4:45pm . Car was not even wash properly . There was many light pop all over dashboard siaid it need reset which was not there when I drop the car off. I feel that the job was done very poor and no quality control to make sure customer get what promised to them. Very disappointed. I can't bring my car in the next day because I am out of town for 3 and haft weeks . Now I am wory that something go wrong with my car because of all those light on the dashboard when I return home and Lexus would not take responsible for it because it been almost 4 weeks by the time I return More

Waited too long to Drop off my car the process was unorganized. Ppl were arguing because no one knew who was next! Car wash was good! unorganized. Ppl were arguing because no one knew who was next! Car wash was good! More