Lexus of Pembroke Pines - Service Center

Ysidro is an amazing advisor, he's very courteous and professional and always follows up. He always clearly explains all the services and the prices professional and always follows up. He always clearly explains all the services and the prices More

As per usual Andre Rust was the perfect gentleman. He kept me informed of the service of my car. For a Saturday, my wait was not long. Thank You, Marjorie Williams kept me informed of the service of my car. For a Saturday, my wait was not long. Thank You, Marjorie Williams More

The service was excellent and very thorough. Andre was very attentive throughout this process and communicated with me thoroughly. I will definitely recommend to family and friends. very attentive throughout this process and communicated with me thoroughly. I will definitely recommend to family and friends. More

I started with 1 sales person and when I got there transferred to another sales person. This did not set well with me. New sales agent was great but some issues about warranty that was discussed are s transferred to another sales person. This did not set well with me. New sales agent was great but some issues about warranty that was discussed are still not resolved. I have nothing in writing about what warranty I have on a certified used 2019 vehicle. I was also told in addition to this warranty the vehicle I purchased had 2 years of warranty left on vehicle. Giving me a total of 5 years warranty on this car. This was all given to me verbally I asked for someone in writing but as of today I have nothing. I contacted agent but he has not returned my calls. I really expected more from a Lexus dealership. More

I’ve had my vehicle serviced here for 3 years and I’ve had no complaints other than receiving service coupons shortly after my service date. Isidro has been a decent advisor. had no complaints other than receiving service coupons shortly after my service date. Isidro has been a decent advisor. More

Awesome service. Was quick and very effective. I went to take my car for service and they allow to do without appointment considering covid situation. Thank you take my car for service and they allow to do without appointment considering covid situation. Thank you More

great service, great deal and wonderful sales team to help threw the entire process. Came out with a smile and pleasantly surprised on the incredible deal help threw the entire process. Came out with a smile and pleasantly surprised on the incredible deal More

Excellent service this time around. Service tech kept me informed regarding the needs of my car and it was ready in a very short time. I was also offered a loaner immediately but I don’t need it. informed regarding the needs of my car and it was ready in a very short time. I was also offered a loaner immediately but I don’t need it. More

Efficient service. Jose my advisor is professional courteous and lots of experience. No gimmicks. Need to clarify where to return loaner car. Cars a clean courteous and lots of experience. No gimmicks. Need to clarify where to return loaner car. Cars a clean More

My Service Advisor Juan is the best! He gave me hope again that I should stay with Lexus of Pembroke Pines. Give him a raise. again that I should stay with Lexus of Pembroke Pines. Give him a raise. More