Lexus of Pembroke Pines - Service Center

In my opinion this dealer has change for the worst, might be product of the present situation, however I am surprised of the lack of preparation of some personal as in the financial area as maintenance servi be product of the present situation, however I am surprised of the lack of preparation of some personal as in the financial area as maintenance services, More

Excelente servicio, la atención fue muy rápida y eficiente en una hora estaba recojiendo mi carro del servicio. Todo el personal fue muy amable. Lexus Pembroke Pines es el mejor. eficiente en una hora estaba recojiendo mi carro del servicio. Todo el personal fue muy amable. Lexus Pembroke Pines es el mejor. More

I love Lexus of Pembroke Pines! From the day I purchased my vehicle to the regularly scheduled maintenance, I’ve been treated like I’m the own the place! my vehicle to the regularly scheduled maintenance, I’ve been treated like I’m the own the place! More

I want to express my pleasure with my continued experiences with Lexus of Pembroke Pines, especially John Siegel. I have been a customer of this dealership for almost 20 years, and my recent experi experiences with Lexus of Pembroke Pines, especially John Siegel. I have been a customer of this dealership for almost 20 years, and my recent experiences remain unmatched. Thank you to my Lexus team! More

Girls in the entrance not so welcoming and the ones in pick up either. Not happy to be working on a Saturday. Isidro in the service was excellent: pick up either. Not happy to be working on a Saturday. Isidro in the service was excellent: More

Great service everything was great recommend Them to Great service everything was great recommend Them to bring your car very good fast and nice all excellent no issues every time they even dropped me Great service everything was great recommend Them to bring your car very good fast and nice all excellent no issues every time they even dropped me at work More

I already sent in my review but I had a problem with the I already sent in my review but I had a problem with the program. My technician is Andre Rust he is not only a gentleman but a great person my work i I already sent in my review but I had a problem with the program. My technician is Andre Rust he is not only a gentleman but a great person my work is always a plus. I always appreciate his kind help. Please note that I had already answered this before thank you More

Excellent service the staff was very helpful and courteous.I would recommend this dealer without hesitation. I will go back to this dealership for all my service courteous.I would recommend this dealer without hesitation. I will go back to this dealership for all my service More

Amazing professionalism and quick response time, this is by far the best dealership I’ve ever dealt with. I’m going to be buying a second car from them with service for sure by far the best dealership I’ve ever dealt with. I’m going to be buying a second car from them with service for sure More

My five stars are soley due to my experiences with my service advisor, Carlos Perez. His professionalism, knowledge, and willingness to address all of my concerns pertaining to the service of my vehicle service advisor, Carlos Perez. His professionalism, knowledge, and willingness to address all of my concerns pertaining to the service of my vehicle is what brought me back to this location. I was actually having my vehicle serviced at JM Lexus in Margate even though I am less than five miles away from Lexus of Pines. Y'all were absolutely horrible and North Miami was no better. I dreaded when it was time for my vehicle to be serviced. I was going on a road trip and over due for an oil change. There were no appointments at JM Lexus that fit into my timeframe. I prayed before I took my vehicle back to Pines that there would be no issues with a simple oil change. To my total surprise, everything went well with no issues. I'm not sure what may have happened or changed; new management perhaps. I believe that the service team is an integral part of a dealership's success. Since every single time that my vehicle was at Pines or North Miami location for service or repair and it was horrible, I had decided that this would be my last Lexus vehicle and I have had four to date. Again, my five stars are because of my service advisor. More