Lexus of Pembroke Pines - Service Center

Had a great experience at Lexus of Pembroke Pines. Carlos was very attentive and helpful. He had great communication and worked hard to make sure my needs were met. From top to bottom, I have no complaints! was very attentive and helpful. He had great communication and worked hard to make sure my needs were met. From top to bottom, I have no complaints! More

Great experience with Juan. The friendliness and level of attention here is very relaxing while coming to get your car serviced. My favorite service place so far. Thank you for a great experience attention here is very relaxing while coming to get your car serviced. My favorite service place so far. Thank you for a great experience More

This Dealership is very courteous, the service that they provide to you as a customer is excellent and they're always concerned about the customer vehicles well being, they also have good hospitality, I wou provide to you as a customer is excellent and they're always concerned about the customer vehicles well being, they also have good hospitality, I wouldn't consider going no where else.... facts! More

Everyone was very helpful.they help me the pricing and made sure my car was in a one condition.I am very appreciative. The service department were very attentive made sure my car was in a one condition.I am very appreciative. The service department were very attentive More

I was ignored and no one would tell me what was I was ignored and no one would tell me what was happening. Getting an answer out of anyone was very painful. I have never been treated this badly bef I was ignored and no one would tell me what was happening. Getting an answer out of anyone was very painful. I have never been treated this badly before, and I would never return to this dealership unless I absolutely had no other choice. More

Excellent service! I continue with Lexus for the services I received from Jose Amaro! I’m attended to and for and for a client that is important! Thanks you Jose Amaro!!! services I received from Jose Amaro! I’m attended to and for and for a client that is important! Thanks you Jose Amaro!!! More

Carlos Peréz is a GEM and a gentleman. Ask for him directly!! Was available to make a last minute appointment, was timely, and had me out and on my way in half the time that was estimated! directly!! Was available to make a last minute appointment, was timely, and had me out and on my way in half the time that was estimated! More

Absolutely the worse experience of my life. 5 campaigns on my car. The only real issue; dangerous issue; they couldn’t fix over 12 days. When I called nobody answered in service and so I called sales and a on my car. The only real issue; dangerous issue; they couldn’t fix over 12 days. When I called nobody answered in service and so I called sales and asked for a manager. I was put on hold for 23 minutes when I hung up. I called back again and got transferred to service only to be put on hold for 41 minutes. I’ll never set foot at this dealership again. More

Jose my case worker was not only pleasant, but was great in keeping me inform every step of the way about my vehicle. Jose and the lady in the car loan (courtesy car) department ( I forgot her name)made m in keeping me inform every step of the way about my vehicle. Jose and the lady in the car loan (courtesy car) department ( I forgot her name)made my trip to Lexus of Pembrokepines a wonderful experience. More

Very happy with the service I have been a client for over 14 years and I always been satisfied John Steigele is my advisor and he is wonderful thank you 14 years and I always been satisfied John Steigele is my advisor and he is wonderful thank you More