Lexus of Pembroke Pines - Service Center

Excellent support and customer service. Constant follow-up. Communicated frequently and concisely. Highly recommend. Responsive. Car was delivered on time and cleaned. Thanks Jeremy for your service follow-up. Communicated frequently and concisely. Highly recommend. Responsive. Car was delivered on time and cleaned. Thanks Jeremy for your service More

Frank is probably the best car salesmen I have delt with in many years. Very helpfully and patient. He is a keeper for your team in many years. Very helpfully and patient. He is a keeper for your team More

Received the not so clean with a bad smell of gas Everything else was ok It was not long wait time Bad the bad things gas Everything else was ok It was not long wait time Bad the bad things More

Is ok , i did had a bad experience last year when i took my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood a my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood and and when i check it was the broken oil cap . More

Good service and fast I don’t remember the name of the Good service and fast I don’t remember the name of the service manager but was good and take care about the car. Excellent manager Good service and fast I don’t remember the name of the service manager but was good and take care about the car. Excellent manager More

Dealer is awesome. Always on top of services dates and outstanding customer service. My advisor Jose Amaro is the main reason I travel 40 miles. Major complaint is car wash. Very poor job. outstanding customer service. My advisor Jose Amaro is the main reason I travel 40 miles. Major complaint is car wash. Very poor job. More

The person hey checked my car was new, but did a good job handling everything. The problem was when I got my car back, there were greasy footprints on the rugs driver side. Not acceptable, this happens every handling everything. The problem was when I got my car back, there were greasy footprints on the rugs driver side. Not acceptable, this happens every time I bring my car to get serviced. The workers need to place the paper mats when they get into the cars Not happy at all! More

Always an amazing experience at Lexus of Pembroke Pines. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. More

Everyone was very friendly. I would Definitely recommend Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... Lexus of Pembroke Pines still friend. Only issue is the place doesn’t look very clean. Thanks .... More

Melissa is great! She had my car in and out super fast!! Great service!! I felt very comfortable all my papers were ready to go upon pick up Great service!! I felt very comfortable all my papers were ready to go upon pick up More