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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,088 Reviews

8,088 Reviews of Lexus of Pembroke Pines - Service Center

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June 25, 2020

great service great experience as always, super fast and no hiccups. i would not go to another dealer. very professional my loaner was nice and clean. very refreshi More

by METROAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Steigel
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to review Lexus of Pembroke Pines. It is great to hear that our team worked hard to earn your business and we look forward to seeing you next time!

June 25, 2020

Kudos to the best service team in the industry, Lexus of PPi At Publix, a grocery attendant trying to open my rear door, detached thc chrome piece that rear door of my car. Your service department worked with m More

by BETMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust, the best Service Technician ever, knows the mechanics and is the most , friendly, compassioate, efficient agent, in the business. Thanks to all of you!
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are glad that we were able to help you out here at Lexus of Pembroke Pines. If you ever need anything else, don't hesitate to come back and see us again!

June 25, 2020

GREAT SERVICE!!! Excellent service and staff VERY FRIENDLY. I REALLY recommend Lexus of Pembroke Pines to all my friends and family. Best place to come for service. More

by GARCELL51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting the Lexus of Pembroke Pines team with your vehicle. It is our priority to provide customers with outstanding service and I am glad to hear that you are always taken care of!

June 25, 2020

I bought my Lexus from Lexus of Pembroke Pines three years ago and always go back there for service. They have the best service from my initial presentation all the way through the end. It is always a p More

by Fletcher570
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Lexus of Pembroke Pines responded

We are grateful to have earned your business at Lexus of Pembroke Pines. It is our priority to keep customers happy and I am glad to hear that you always enjoy your experiences with us!

June 25, 2020

Absolutely fantastic can’t complain best in the car industry. Huge thanks to Sebastian he helped a lot!!! Give him Good Money he deserves it More

by gmakarovrf
Recommend Dealer
Yes
Employees Worked With
Sebastian
Jun 26, 2020 -

Lexus of Pembroke Pines responded

We can't ask for a better review than this! Thank you so much for being part of the Lexus of Pembroke Pines family. We are grateful for your support and kind words about Sebastian.

June 25, 2020

I have been working with this dealer and service department for over 10 years. I have purchased 3ES’s from them. I just purchased a 2020 a couple of months ago. I got some tree sap on the front and More

by Nadman51
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 26, 2020 -

Lexus of Pembroke Pines responded

It really means a lot that you've been able to depend on our Lexus of Pembroke Pines team for over ten years. We are so glad that Carlos was able to assist with cleaning your vehicle and we appreciate you saying that he went "above and beyond." Thank you so much for your longtime support! We look forward to working together for years to come.

June 25, 2020

Great Services!They are very professional and the Great Services! They are very professional and the customer service is excellent. I come to this dealer for several years because they are the best More

by Yiempi
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. We are thrilled to hear that our team consistently provides you with exceptional service and we look forward to your next visit!

June 24, 2020

Great dealership! I have bought, leases, and have my cars serviced at this dealership. My buying and leasing experience with Irv Smith have been exceptional. Andre Rust is fantastic every time I bring m More

by DAVISDC
Recommend Dealer
Yes
Employees Worked With
Andre Rust, Irv Smith
Jun 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words for Irv and Andre, and for taking the time to leave us this wonderful feedback!

June 23, 2020

Fantastic customer care. Always so polite and professional. Love working with my service tech Carlos. No hesitation in recommending Lexus of Pembroke Pines for all of your needs. More

by Jnwilliams.inc
Recommend Dealer
Yes
Employees Worked With
Carlos, service dept., Frank Guerrero
Jun 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad you enjoyed working with Carlos and our team at Lexus of Pembroke Pines. If you ever need anything else, don't hesitate to come back and see us again!

June 23, 2020

Maintenance I took my car for a regular maintenance and my windshield wiper fluid was low and they too car of it while I wait in the cafeteria. Overall it was a More

by Kashane & Jeasah
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : alex,sebastian
Jun 23, 2020 -

Lexus of Pembroke Pines responded

Kashane & Jeasah, thank you for stopping by to review Lexus of Pembroke Pines. I am pleased to hear that our service department took care of everything your vehicle needed and that you enjoyed your experience!

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