Lexus of Pleasanton

Neat, clean, organized, great location, honest, informative, trustworthy, helpful, they keep their word, they have a great dealership. informative, trustworthy, helpful, they keep their word, they have a great dealership. More

I had an outstanding experience at Lexus Pleasanton, Gary Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. More

I found this car through Lexus dealer website and I went there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my dr there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my drivers license information and off we went. Came back with definitely satisfaction, we made the deal and bought the car. The salesman is very friendly no hustle bustle and no pressure because I know what I am looking for. I recommend the Salesperson who helped me. More

As always excellent customer service, which is why I chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am dri chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am driving a Lexus 😀😀 More

The dealership in Pleasanton is great! My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on t My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on the service. More

Pleasant, friendly, professional. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. Comfortable lounge with coffee bar and merch shop. Engaging salespeople and attractive showroom. More

My Service Advisor Manny Solano, provided excellent advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the orga advice and customer service support throughout the process of having my vehicle serviced. My only regret was to find out that he was leaving the organization after having my vehicle serviced. More

Love receiving video from service tech re: work that needs to be addressed... Gary suggested the right service given the mileage and most recent service. Appreciate his professionalism... needs to be addressed... Gary suggested the right service given the mileage and most recent service. Appreciate his professionalism... More

Efficient for my scheduled maintenance, washed my car all within the two hours they said it would take within the two hours they said it would take More

We just purchased a 2023 NX350h. This is our fourth Lexus purchase from Lexus of Pleasanton. The transaction was seamless. We have never been pressured to buy options or insurance. T This is our fourth Lexus purchase from Lexus of Pleasanton. The transaction was seamless. We have never been pressured to buy options or insurance. The management and sales staff are very courteous and professional. We will likely buy another Lexus from this dealer when the need arises. More