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Lexus of Pleasanton

Pleasanton, CA

4.9
752 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 752 reviews

December 27, 2017

Good people, honest straitforeward experience. The RX I purchased was used, but I feel I received the same treatment as if I had plunked down $60 K on a new vehicle. More

by Hoovert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lao, Harley Lang, Michael Sullivan, Randy Solomon
Dec 29, 2017 -

Lexus of Pleasanton responded

Congratulations Hoovert on your pre-owned Lexus RX SUV and thank you for sharing of your experience with teammates Jeff Lao, Harley Lang, Randy Solomon and Michael Sullivan during your visit at our dealership. We appreciate allowing us to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your Lexus RX! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

December 25, 2017

Friendly, quick, easy The friendly staff is always quick to help as soon as I pulled up. The experience was as pleasant as the kind staff. I love the luxury car experience More

by Roxsozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Dec 27, 2017 -

Lexus of Pleasanton responded

Congratulations Roxsozzi on your recent new Lexus purchase and thank you for sharing of your experience with teammate Shaun De Guia while visiting our dealership. There are so many choices when it comes to which brand or dealership to work with and we appreciate the opportunity to earn your family's business. We are excited to be a part of your family's 4th Lexus ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

December 23, 2017

Straight and upfront Al was superb! He didn’t waste my time and went straight to the point. We got a great deal on the gs350 f sport. I would recommend him to anyone looki More

by Jpham110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Al
Dec 27, 2017 -

Lexus of Pleasanton responded

Congratulations JPham on your recent new Lexus GS350 F Sport sedan purchase and thank you for sharing of your experience with teammate Al Skender while at our dealership. We are committed to becoming of your Lexus ownership journey, so please feel free to let us know if there are ever any questions about your Lexus GS350! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

December 10, 2017

A great car purchase experience! I had a great experience with my recent purchase at Lexus of Pleasanton. Shaun De Guia made my purchase a pain free and easy process. This was my b More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Dec 27, 2017 -

Lexus of Pleasanton responded

Congratulations on your recent new Lexus purchase and thank you for sharing of your experience with teammate Shaun De Guia during your visit at our dealership. With so many choices in the market we appreciate the opportunity to earn your business. We know shopping for a car can be a exasperating experience but it is our goal to make it as pleasant as possible. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

December 09, 2017

Recent Lexus Purchase I had decided to switch from owning BMWs to my first Lexus. Shaun and Jeremy were not only helpful and knowledgeable, but very professional throughout More

by kpgsand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia, Jeremey Halden
Dec 27, 2017 -

Lexus of Pleasanton responded

Congratulations Kpgsand on your recent new Lexus purchase and thank you for sharing of your experience with teammates Shaun De Guia and Jeremy Halden while visiting our dealership. As you mentioned, there can be many choices when it comes to which brand to own and we appreciate the opportunity to earn your business for your FIRST Lexus! We are all excited to be a part of your Lexus ownership journey so please feel free to let us know if there are any questions! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

November 25, 2017

This was so great! Never felt better buying my first car! Al gave me such a great experience! This was by far pain free and easy! Thank you so much for all you have done for me! ?? More

by MeganPato22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Al
Dec 06, 2017 -

Lexus of Pleasanton responded

Congratulations Megan on your recent new Lexus and thank you for sharing of your experience with teammate Al Skender while visiting our dealership. There are so many choices when it comes to which brand or dealership to work with and we appreciate the opportunity to earn your business. We are all excited to be a part of your Lexus ownership journey so please feel free to let us know if there are any questions about your new IS F Sport! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

November 19, 2017

Good experience at Lexus of Pleasanton Thank you Shaun and Mike for a pleasant experience of leasing the car. Thank you for making the whole process easy and stress free experience. This i More

by DTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia, Mike Tarnowski
Dec 06, 2017 -

Lexus of Pleasanton responded

Congratulations DTran on your recent new Lexus purchase and thank you for sharing of your experience with teammates, Shaun De Guia and Mike Tarnowski while at our dealership. Your satisfaction is our highest goal. Our focus is on learning and improving our guest experience as well as committed to becoming your vehicle ownership partner, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

November 15, 2017

First Lexus I was in the market for another vehicle with a lease in mind this time. Prior experiences (years ago) with leases left a bad taste. I knew I wanted More

by FHirata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Edoria
Nov 16, 2017 -

Lexus of Pleasanton responded

Congratulations FHirata on your new Lexus lease and thank you very much for sharing of your experience with teammate Rachel Edoria during your visit at our dealership. We know our guests have choices when it comes to which dealership and appreciate the opportunity to earn your family's business. Like all industries, vehicle financing have evolved over time and we are glad to know that leasing now fits your needs. As your Lexus ownership partner we stand behind every Lexus we deliver, so please always feel free to let us know if there are any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

November 14, 2017

I t is the best service. She is very effective and friendly. We trust her and recommend her. She is very patient, kindly. We like her smiling face. We have a very happy experi More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Edoria
Nov 16, 2017 -

Lexus of Pleasanton responded

Thank you Nancy for choosing our dealership and allowing us an opportunity to earn your business with your new Lexus. We appreciate your feedback and sharing of both your experience with Rachel Edoria and our sales team. We are always looking for ways to improve our guest experience and your feedback helps us to know we are on the right track. Please feel free to let us know if there is ever anything we can do to help on your Lexus journey. Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

October 15, 2017

Helped at every step of the process Shaun was not your typical salesperson where they would push the sale. The entire process and whether I should get my car made it easier for me to dec More

by LeeAnne Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina (finance), Shaun De Guia, Joseph Katusich
Oct 31, 2017 -

Lexus of Pleasanton responded

Congratulations LeeAnne on your recent purchase and thank you very much for sharing of your experience with teammates Shaun De Guia and Joseph Katusich during your visit at our dealership. We know our guests have choices when it comes to which dealership to shop and we appreciate the opportunity to earn your confidence to be a part of your first time buyer experience. As your vehicle ownership partner we stand behind every one we deliver, so please always feel free to let us know if there are any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

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