Back

Lexus of Pleasanton

Pleasanton, CA

4.9
736 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 736 reviews

September 11, 2017

An excellent buying experience! Buying a new car is a daunting process, but Joe was very patient with me. Not knowing if I wanted to buy or lease, Joe explained the pros and cons of More

by Ellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Ellen on your new Lexus and thank you for sharing of your experience with team mate Joe Katusich during your visit at our dealership. Your time is valuable and with so many choices in the market we appreciate allowing us to earn your business. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 10, 2017

Very good experience AI is the best dealer I have ever worked with. Very professional and very friendly. He stayed until very late to take care of my business. I will defi More

by Jude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Al
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Jude on your recent new Lexus purchase and thank you for sharing of your experience with teammate Al Skender during you visit at our dealership. With so many choices in the market we appreciate allowing us to earn your business. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 10, 2017

A Pleasure to Work With Shaun was honest, friendly and eager to please. He made the entire process very enjoyable. I highly recommend the drive to work with them wherever y More

by Brenda Berke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 11, 2017 -

Lexus of Pleasanton responded

Thank you Ms. Berke for sharing of your experience with teammate Shaun De Guia while visiting our dealership. We are excited to be a part of your shopping experience and appreciate the public recommendation. Please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Acura of Riverside

September 10, 2017

Great buying experience from start to finish Joe was very patient and helpful throughout the process of helping me decide which Lexus to get, working through financing/leasing options, and ultima More

by Boris
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Boris on your new Lexus purchase 3 months ago and thank you very much for sharing of your experience with teammate Joe Katusich during your visit at our dealership. We know our guests have choices when it comes to which dealership and appreciate the opportunity to earn your business. As your Lexus ownership partner we stand behind every Lexus we deliver, so please always feel free to let us know if there are any questions about your new Lexus NX300h SUV! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

Outstanding customer service Thank you Shaun and the Lexus team for making my car-buying experience quick and seamless! Went in to just check out my future options but ended up More

by Jjizdeortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 11, 2017 -

Lexus of Pleasanton responded

Thank you for choosing our dealership and allowing us an opportunity to earn your business with your new Lexus. We appreciate your feedback and sharing of both your experience with Shaun De Guia and our sales team. We are always looking for ways to improve our guest experience and glad we were able to provide a personalized and on your terms decision. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

Pleasanton Lexus has great sales and great service, even after the purchase. Sean was patient, professional and great to work with. I will buy from them again. More

by Lexus 5 Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun De Guia
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations on your new Lexus and thank you for sharing of your experience with teammate Shaun De Guia during your visit at our dealership. Your time is valuable and with so many choices in the market we appreciate allowing us to earn your business. As your Lexus ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

Great Sales Experience We had a great experience at the dealership. Joe was wonderful!! Joe was relaxed and able to answer all of our questions and point out differences be More

by slugger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Thank you "Slugger" for sharing of your experience our dealership and with teammate Joseph Katusich. We appreciate the opportunity to earn your business with your new Lexus and looking forward to becoming a part of your ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

Competitive price and excellent experience Very fast and easy process to negotiate price. Only several emails and offer me very competitive price. Then go there and choose model with same price More

by Jian Tian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Jian Tian on your new Lexus and thank you for sharing of your shopping experience our dealership. We are committed to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

Customer service Everyone seems to be very friendly and attentive to customers, hope this can be sustainable. I am very pleased with Joe's responsiveness to me. More

by Jamie's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Jamie on your recent new Lexus purchase and thank you for sharing of your experience with teammate Joe Katusich during your visit at our dealership. We appreciate allowing all of us to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton

September 09, 2017

My 2nd car with Pleasanton Lexus I am a repeat customer. I love the worry-free experience and great service at Pleasanton Lexus . The professional sales make the car purchase much eas More

by Polly Tsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Katusich
Sep 11, 2017 -

Lexus of Pleasanton responded

Congratulations Ms. Tsai on your new Lexus purchase and thank you for sharing of your experience with teammate Joe Katusich during your visit at our dealership. We appreciate allowing us to earn your business once again and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus! Regards, Adam Toy Social Media Coordinator Lexus of Pleasanton