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Lexus of Queens

Long Island City, NY

4.6
648 Reviews

36-20 Steinway st.

Long Island City, NY

11101

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648 Reviews of Lexus of Queens

December 10, 2017

Exceptional transaction from initial contact to purchase I started the car search by locating the car on the internet and sent an inquiry at 11:30pm. The internet sales manager sent an email back at 12:30am. More

by Michael Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Trinidad, Alex Quinteros, Macy Bencosme
Dec 11, 2017 -

Lexus of Queens responded

Mr. Jackson Thank you for taking the time to write such a wonderful review! I am so glad to hear that our team made your car buying experience a very happy and positive one, from beginning to end. It is a pleasure having Giovanni, Macy and Alex on our team.. It is our goal to treat every customer with respect and honesty. We are keenly aware on how daunting the car buying experience can be at dealerships so we have made it our mission to make our customers feel the way you do! Please don't hesitate to let me know if we can be of any further assistance to you and your family. Once again all of us at Lexus of Queens thank you for your business, it is truly appreciated. Have a very Happy Holiday! Ken Wartel, General Manager, 718-392-7500

December 01, 2017

2018 NX, great experience! Gohar is a superstar, she is detail-oriented, thoughtful and knowledgeable. She went above and beyond to get us the deal. She followed through on our More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Dec 26, 2017 -

Lexus of Queens responded

Larry Thank you sir for sharing your kind words about Gohar and your experience while shopping for a car here at Lexus of Queens. Gohar is a true professional and it is a sincere pleasure to have her on our team and as a member of our Lexus of Queens family. Everyone's experience should be a fun and positive one while shopping for a car and we always do our best to make sure that is exactly what happens. Thank you once again and we truly appreciate your business. Wishing you and your family a Very Happy and Healthy New Year. . Ken Wartel, General Manager

November 19, 2017

Excelent Service I Just brought my new LEXUS NX 300 that I lease in Queens LEXUS dealership . Thanks to Dimitry Bargraser Sales Associate that walk me true whole expir More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry Bargraser , Dmitry Bargraser
Nov 21, 2017 -

Lexus of Queens responded

Hi again Liz, I would like to thank you for taking the time to provide your kind feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. Oscar and I are happy to learn that you were satisfied with the experience in which we provided you with and we both wish you many safe and happy miles in you new Lexus NX 300! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Dmitry Bragrasser Lexus of Queens

November 19, 2017

AMAZING SERVICE Alex from the finance dept and Kunal from the sales dept was exceptional with their service. They were very knowledgeable. I definitely would buy fro More

by azhao01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Kunal
Nov 21, 2017 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your feedback, it was my and Alex's pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which we both provided you with and we wish you many safe and happy miles in your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Kunal Laheja Lexus of Queens

November 19, 2017

Exceptional Customer Services Lexus of Queens exemplified top notch service. Julio Perez went above and beyond to make our purchasing experience painless. We are enjoying our Lex More

by CarrUnity
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Perez
Nov 21, 2017 -

Lexus of Queens responded

Good afternoon, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you both with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Julio Perez Lexus of Queens

November 14, 2017

Cannot get their act together! Leased a Lexus Hybrid in April. The car is outstanding, the dealer is disorganized! They cannot get me the title. We moved to Florida in June. We sti More

by Buyer Beware
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alex and fiancé manager Howard
November 13, 2017

OUTSTANDING EXPERIENCE!!!! THANKS TO EXCELLENT HELP FROM PETER I JUST GOT MY FIRST LEXUS RX F-SPORT. HE'S VERY PROFESSIONAL AND COURTEOUS. FROM MY EXPERIENCE THE BEST SALES PERS More

by DEVI GOSAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter LoBianco
Nov 13, 2017 -

Lexus of Queens responded

Hello again Mr. Gosai, I would like to thank you for taking the time to provide such wonderful feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. It makes me happy to know that you were satisfied with the experience in which I provided you with and I wish you many happy miles with your new Lexus RX 350 F Sport! Should you require further further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Peter LoBianco Lexus of Queens

October 27, 2017

Great dealership for female buyers/leasers I had a great experience with the team at Lexus of Queens. Willy, the sales rep. walked me through the floor and answered all my questions. He mad More

by Paris Banisaeid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Willy, and Alex, Oscar Luna-Rivera
Oct 27, 2017 -

Lexus of Queens responded

Good afternoon Ms. Banisaeid, On behalf of our entire Lexus of Queens staff, I would like to thank you for taking the time to provide your kind feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the way in which we walked you through the whole process, step by step, and we wish you many safe and healthy miles in your new Lexus NX F Sport! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Ken Wartel General Manager Lexus of Queens

October 21, 2017

Amazing experience with Lexus of Queens & Gohar I had great experience leasing my 17 NX and working with Gohar. She was very professional and patient. She didn’t put any pressure and guide me hole l More

by Bennyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Oct 26, 2017 -

Lexus of Queens responded

Hello again Benny, Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus NX 200t! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

October 14, 2017

BEST EXPERIENCE I'VE EVER HAD I made a great choice with IS 300 F SPORT, thanks to Gohar Arustamyan she was my sales person, and I highly recommend her to help you get the perfect More

by cheetah777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gohar Arustamyan
Oct 26, 2017 -

Lexus of Queens responded

Good afternoon, I would like to thank you for taking the time to provide your wonderful feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus IS 300 F Sport! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 392-7500. Gohar Arustamyan Lexus of Queens

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