Lexus of Queens
Long Island City, NY
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648 Reviews of Lexus of Queens
Exceptional transaction from initial contact to purchase I started the car search by locating the car on the internet and sent an inquiry at 11:30pm. The internet sales manager sent an email back at 12:30am. I started the car search by locating the car on the internet and sent an inquiry at 11:30pm. The internet sales manager sent an email back at 12:30am. By 9:30am the next morning Macy contacted me and answered all my questions. We made an appointment and went in to the dealership. Giovanni was waiting for us and took us to see the car. The car was immaculate. Giovanni did a spectacular job and handed us off to Alex the Finance Manager. Alex was exceptional and closed the deal. I was impressed that the dealer quoted a price and honored that price. There were no games, just professionalism at its best. Thank you Lexus of Queens for an outstanding car buying experience. More
2018 NX, great experience! Gohar is a superstar, she is detail-oriented, thoughtful and knowledgeable. She went above and beyond to get us the deal. She followed through on our Gohar is a superstar, she is detail-oriented, thoughtful and knowledgeable. She went above and beyond to get us the deal. She followed through on our requests and we went home very happy. Highly recommended! More
Excelent Service I Just brought my new LEXUS NX 300 that I lease in Queens LEXUS dealership . Thanks to Dimitry Bargraser Sales Associate that walk me true whole expir I Just brought my new LEXUS NX 300 that I lease in Queens LEXUS dealership . Thanks to Dimitry Bargraser Sales Associate that walk me true whole expiriance I felt like I am most important costumer there . Also Oscar from Service Department was very helpful with showing me new safety fetchers my new car have and set me up with phone app. More
AMAZING SERVICE Alex from the finance dept and Kunal from the sales dept was exceptional with their service. They were very knowledgeable. I definitely would buy fro Alex from the finance dept and Kunal from the sales dept was exceptional with their service. They were very knowledgeable. I definitely would buy from them again. More
Exceptional Customer Services Lexus of Queens exemplified top notch service. Julio Perez went above and beyond to make our purchasing experience painless. We are enjoying our Lex Lexus of Queens exemplified top notch service. Julio Perez went above and beyond to make our purchasing experience painless. We are enjoying our Lexus SUV!! More
Cannot get their act together! Leased a Lexus Hybrid in April. The car is outstanding, the dealer is disorganized! They cannot get me the title. We moved to Florida in June. We sti Leased a Lexus Hybrid in April. The car is outstanding, the dealer is disorganized! They cannot get me the title. We moved to Florida in June. We stil have not received the title, because of this stupidity, it just cost us an extra $2,070.00 for insurance. Due to the fact they we could not register the car in Florida. Geico was patient an helpful to us, however there hands were tied due to the fact that we cannot register the car in Florida without a title. Beware of this dealership,! More
OUTSTANDING EXPERIENCE!!!! THANKS TO EXCELLENT HELP FROM PETER I JUST GOT MY FIRST LEXUS RX F-SPORT. HE'S VERY PROFESSIONAL AND COURTEOUS. FROM MY EXPERIENCE THE BEST SALES PERS THANKS TO EXCELLENT HELP FROM PETER I JUST GOT MY FIRST LEXUS RX F-SPORT. HE'S VERY PROFESSIONAL AND COURTEOUS. FROM MY EXPERIENCE THE BEST SALES PERSON AT LEXUS OF QUEENS. ALSO STAFF WERE VERY FRIENDLY!!!!!! More
Great dealership for female buyers/leasers I had a great experience with the team at Lexus of Queens. Willy, the sales rep. walked me through the floor and answered all my questions. He mad I had a great experience with the team at Lexus of Queens. Willy, the sales rep. walked me through the floor and answered all my questions. He made the process very seamless and comfortable. I enjoyed the negotiation process with Mike, and Alex made the financing process very simple. Oscar was great at explaining all the features of the car. They really spent a lot of time with me and walked me through step by step. To be honest, I had been shopping around for sometime and I can easily say that I probably negotiated a slightly better deal at another Lexus dealership but walked away from that deal because I felt uncomfortable and undermined as a woman. The sales guy was condescending and didn't seem respectful of my knowledge regarding the financing calculations (i didn't disclose that I am an accountant)... sometimes it is NOT about the money! Anyway, this was the exact opposite of my experience at Lexus of Queens. Everyone was extremely nice and respectful. The negotiation process was simple and actually became fun. I won't be going to another dealership for a while. More
Amazing experience with Lexus of Queens & Gohar I had great experience leasing my 17 NX and working with Gohar. She was very professional and patient. She didn’t put any pressure and guide me hole l I had great experience leasing my 17 NX and working with Gohar. She was very professional and patient. She didn’t put any pressure and guide me hole lease process. She’s highly recommended . I enjoy my purchase and dealing with Gohar. Lexus has of Queens is a great place.? More
BEST EXPERIENCE I'VE EVER HAD I made a great choice with IS 300 F SPORT, thanks to Gohar Arustamyan she was my sales person, and I highly recommend her to help you get the perfect I made a great choice with IS 300 F SPORT, thanks to Gohar Arustamyan she was my sales person, and I highly recommend her to help you get the perfect vehicle. She was very professional and resourceful, she answered all my questions and helped me made the best decision. Very honest, I really enjoyed the journey with her. I definitely will go with her again for the next car. THANK YOU!! More



