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Lexus of Queens

Long Island City, NY

4.6
642 Reviews

36-20 Steinway st.

Long Island City, NY

11101

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642 Reviews of Lexus of Queens

September 22, 2016

Recent auto purchase We recently purchased an auto through Lexus of Queens. We worked with Lou D'Angelo who is professional, courteous and very helpful. We are very happ More

by loujohn
Recommend Dealer
Yes
Employees Worked With
Lou D'Angelo
Sep 26, 2016 -

Lexus of Queens responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 504-0980. Louis D'Angelo, Lexus of Queens.

September 17, 2016

fast and easy i recently came in to get several things done. i had been putting off having to come here because dealerships in general are very dreadful and the las More

by Lexusfanns365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mogilner
Sep 19, 2016 -

Lexus of Queens responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 504-0980. Mike Mogilner, Lexus of Queens.

September 09, 2016

2014 Lexus IS 250 - Salesperson Julio Perez was awesome! I had an AMAZING experience with purchasing my 2014 IS 250 from Lexus of Queens!! Our sales person Julio Perez was extremely courteous and so knowledg More

by eydiepg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Perez
Sep 09, 2016 -

Lexus of Queens responded

Hello Mr. Palmieri-Gryczko, I would like to thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus IS 250! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 504-0980. Julio Perez, Lexus of Queens.

August 24, 2016

WORKED WELL TO MAKE ME HAPPY Although it was a used car we bought for our 16 year old daughter, we were treated like it was a new car. Richard Emerson bent over backwards for me More

by Robert Doolan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mauro, Richard Emerson
Aug 25, 2016 -

Lexus of Queens responded

Hello Mr. Doolan, I would like to thank you for taking the time to provide your feedback, it was my and Mr. Mauro's pleasure to have assisted you with your vehicle needs. We are glad that you were satisfied with your dealership experience and we wish your daughter luck with her new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 504-0980. Richard Emerson, Pre-Owned Manager, Lexus of Queens.

August 19, 2016

Chaos Car was advertised with navigation, which in the end it did not have. Said they sold it 2 days ago, still appears on all of their sites. Then I receiv More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tabetha, Macy and inna
Oct 31, 2016 -

Lexus of Queens responded

Lexus of Queens said on 10/24/2016 12:35 PM (Private Message) Charlie, I truly apologize for this late response to your review. It it never our intention to provide inaccurate information on any vehicles that we are advertising. Although we have hundreds of models to chose from and sometimes errors will happen, I do not make any excuses for the confusion you experienced. I have had conversation with the three associates you dealt with to insure going forward that everyone involved with a customer is on the same page. If there is a chance to regain your confidence in us I would personally welcome the opportunity to have you work directly with me. I thank you for your time and I do hope to hear from you soon. Ken Wartel, Gen. Mgr

August 18, 2016

Very Profesional Team This Dealer reserved a 5 star rating as all the people in the dealer are very profesional, Andy, Alex and Jay are amazing, very knowledgeable was an e More

by Turbo16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Jay , Andrew Choi
Aug 19, 2016 -

Lexus of Queens responded

On behalf of everyone here at Lexus of Queens, thank you for taking the time to provide such wonderful feedback, it was our pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 504-0980. Andrew Choi, Lexus of Queens.

July 15, 2016

Great Service! I bought a used 2013 Lexus CT 200h from Lexus of Queens. Matthew Villacis was very professional, knowledgeable. Whatever I asked he did his best to fi More

by ujinsung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Villacis
Jul 18, 2016 -

Lexus of Queens responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 504-0980. Matthew Villacis, Lexus of Queens.

June 26, 2016

The Best Car Experience Ever! The best thing that could've happened to me is when Lauren answered the phone when I called Lexus of Queens to acquire about a Lexus. Lauren was great More

by SimoneG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, Lauren and Chris
Jun 27, 2016 -

Lexus of Queens responded

Thank you for your kind feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 504-0980. Lauren Maramba, Lexus of Queens.

June 18, 2016

Best leasing experience ever! Me and my wife leased RX 350 from Lexus of Queens and I can easily say it was one of the best experiences we've ever had. First of all this place trea More

by John Citak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Inna Katsman, Ken Wartel, Alex Quinteros
Jun 21, 2016 -

Lexus of Queens responded

Mr. Citak, I would like to thank you for taking the time to provide your feedback and recommendation, it was our pleasure to have assisted you and your wife with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which we provided you with and I wish you luck with your new Lexus RX 350! If you should ever require further assistance with anything vehicle related, please feel free to contact me at, (866) 504-0980. Ken Wartel, General Manager, Lexus of Queens.

June 09, 2016

Exceptional Service Hi Let me start out by saying that the service I received from Lexus was extraordinary. Lauren, Alex, Rich and Chris is an amazing sales team. I dr More

by Trueluv79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren, Alex, Rich and Chris !!! , Richard Emerson
Jun 09, 2016 -

Lexus of Queens responded

Hello Ms. Cortez, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further assistance with anything else vehicle related, please feel free to contact me at, (866) 504-0980. Lauren Maramba.

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