Lexus of Queens

Alex Quinteros is an amazing guy. He is the BEST. Peter is the best. Raj, Rich, and genearal manger are amazing. All other people were very very nice. It was the best experience. On 3/1/2017 I got an Peter is the best. Raj, Rich, and genearal manger are amazing. All other people were very very nice. It was the best experience. On 3/1/2017 I got another Lexus from them for my son. Alex Quinteros is an amazing guy. He is dedicated and he will do anything for you. General manager Ken Wartel is an extraordinary person. He talked to me while going home around 8 PM. Everybody is so nice. This is like a family. GOD BLESS THEM ALL. More

Great team I am super impressesed with the entire team at Lexus of queens. Our sales consultant was Artem Rodnevski, he was very patient with us. Artem stayed wi I am super impressesed with the entire team at Lexus of queens. Our sales consultant was Artem Rodnevski, he was very patient with us. Artem stayed with us for at least 2 hrs after closing on the first day, never once giving the impression that he would rather be somewhere else. He is also very funny- great no pressure experience. Our finance manager Alex Quinteros is very personable and professional. We never felt like we were being mislead, he explained every line of this sale in detail. We went through all of our options- sales vs lease together-pros and cons. Together Artem and Alex made it happen for us. Proud owners of a loaded 2017 rx 350. A dealership of team players. Also briefly talked with Andrew, Willy, and Raj all were super. Thank you, Scott R More

Worst Lexus Dealer in my life The worst luxury auto dealership in NYC. Ken, Sales Manager never reply emails or phone call as and he has no knowledges on any current promotion and The worst luxury auto dealership in NYC. Ken, Sales Manager never reply emails or phone call as and he has no knowledges on any current promotion and car purchase finance process . Over promised for car availability and dishonor signed deal. Switching to cheaper car with total different VIN# 3 days prior delivery and advising that the car they promise to sell. Never recommend to anyone who would like to finance / lease with Lexus Queens. More

Second time car buyer in the last 3 years I want to start by saying Julio is the man! Julio is the type of person that treats people with the upmost respect. He just didn’t just ask how I was I want to start by saying Julio is the man! Julio is the type of person that treats people with the upmost respect. He just didn’t just ask how I was doing but how my family was doing and what has been going on since three last ago when I bought the last car. Julio really wanted to know how I was doing personally. It was like we were best friends who haven’t seen each other in a while, hit it off again instantly. Behind reconnecting again, he had all the paperwork taken care of when I got there so we didn’t have to waste any time. Julio took the time to go over everything to make sure it was correct and up to my standard (don’t worry everything was correct ha). This is business 101 and very efficient which I appreciated. Next was the finance manager who was just as equally friendly and professional. He asked me a number of personal questions to try and get to know. He didn’t try to “hustle” me out of more money and buy anything I wasn’t comfortable with. This is how the car dealership industry should be instead of people’s common misconception. When you go to Lexus of Queens you are treated with nothing else but the best as if everyone was a member of their own family. I would also like to take a second and tell you how clean the waiting area was and how comfortable. When you walk into the waiting room, it looks inviting from the seats, to the newspapers, to the food, etc. There are plenty of seating, drinks, snacks, bagels & coffee for everyone. Most dealership just have a few cars but not Lexus of Queens. Everything is first class here. More

Recent auto purchase We recently purchased an auto through Lexus of Queens. We worked with Lou D'Angelo who is professional, courteous and very helpful. We are very happ We recently purchased an auto through Lexus of Queens. We worked with Lou D'Angelo who is professional, courteous and very helpful. We are very happy with our new auto and would definitely recommend Lexus of Queens. More

fast and easy i recently came in to get several things done. i had been putting off having to come here because dealerships in general are very dreadful and the las i recently came in to get several things done. i had been putting off having to come here because dealerships in general are very dreadful and the last few times ive been here it was just as brutally slow and unorganized. well i should have just came in sooner because now everything is amazing. the pre owned department has made a complete 180 since Mike M. joined. He used to be a tech guy but now he is assisting the pre owned manager and department. really i should say he is the pre owned department. he was able to help me with all my issues from getting new batteries in the fobs and got me all weather mats and chargers and whatever else i could think of without a question and all with a smile. hell be glad to help with any inquiry what so ever so dont dread going there like i did and just go in and ask for mike. More

2014 Lexus IS 250 - Salesperson Julio Perez was awesome! I had an AMAZING experience with purchasing my 2014 IS 250 from Lexus of Queens!! Our sales person Julio Perez was extremely courteous and so knowledg I had an AMAZING experience with purchasing my 2014 IS 250 from Lexus of Queens!! Our sales person Julio Perez was extremely courteous and so knowledgeable of his product. After looking at the many choices available, Julio helped me choose the right vehicle for my needs. I wanted to stay within my monthly budget parameters & I wanted 4 wheel drive. This Lexus IS 250 is a wonderful car, it has incredible handling and pickup, not to mention gadgets,, really nice GPS system. There was a little cosmetic touch up needed on the vehicle and I was given a loaner car in the meantime. Julio kept me apprised throughout the process and the service turnaround was super quick and the touch up paint was beautiful! I couldn't have been happier with the ultimate service I received from our salesperson Julio Perez, Evan Leppert the Finance Manager, and Danny in the service dept. I would highly recommend this dealership!! You can find the right car for your needs! P.S. I am a prior Cadillac DeVille owner,, and the ride on this IS 250 is smooth as silk!! EydiePG More

WORKED WELL TO MAKE ME HAPPY Although it was a used car we bought for our 16 year old daughter, we were treated like it was a new car. Richard Emerson bent over backwards for me Although it was a used car we bought for our 16 year old daughter, we were treated like it was a new car. Richard Emerson bent over backwards for me to make sure the vehicle was to my liking. It took me three times to the dealership, but sometimes it happens with used vehicles. Tom Mauro was also a gentleman that helped me out with a smile on his face at all times. More