
Lexus of Queens
Long Island City, NY
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643 Reviews of Lexus of Queens
Professional Courteous and Fast-A No Nonsense Approach I called in seeking a vehicle I spoke to Willie Ahmed, I explained to him that I was a no-nonsense guy-he treated me with courtesy and professionalism I called in seeking a vehicle I spoke to Willie Ahmed, I explained to him that I was a no-nonsense guy-he treated me with courtesy and professionalism he truly was amazing,there were no games no tricks. I was in and out of there in 2 hours or less. Evan the finance manager was fantastic there was no pressure from either of them to buy anything extra,I did not want the extended warranty Evan was like "OK NO PROBLEM" he did not push it or try to talk me into it, they gave me a great deal,treated me fairly and honestly and Evan help me get a lower rate on my loan. It truly was a very pleasant experience. Mr Ahmed even came in on his day off to accomodate my schedule. Dealership was very clean and all the employees were nice,they offered me beverages all day long...It was an amazing car buying experience and they sincerely deserve this review. Thank you all at lexus of Queens and Thank you Mr Ahmed and Mr Evan (his first name) More
Great experience I came in to get a new car and was guided by Peter LoBianco in choosing all the options and features that I was looking for in the Lexus that I wanted I came in to get a new car and was guided by Peter LoBianco in choosing all the options and features that I was looking for in the Lexus that I wanted. It was a great experience and would highly recommend it. Thank you Peter and Lexus of Queens for your great service. More
Rude, disrespectful and untrained sales consultant I visited the dealership after number of emails back and forth. One sales consultant passed My request and contact to another one and we finally agree I visited the dealership after number of emails back and forth. One sales consultant passed My request and contact to another one and we finally agreed to meet at 9 am the next day. When I showed up nobody was there not even a receptionist . They were all in the meeting until 9:20 and Andrew Choi set me up for 9am. Not only that he was rude making stupid comments very uninviting and made me feel uncomfortable. He actually said " You should go to other dealership". I've done businesses with Lexus, BMW, Infiniti dealership as well as Honda and this kind of attitude from sales consultant is hard to come by. The bottome line, I went to Rallye Lexus who treats their customers with respect and smile. No rush, no stupid comments and no playing games. I can't believe someone so untrained and have poor mind set about treating customers when it comes to auto sales is working for premium brand like Lexus. More
Professional , great and respectful. We are completely happy with Lexus's costumer service. In past we purchased few new cars and every time we were dealing with pushy sales people. Not We are completely happy with Lexus's costumer service. In past we purchased few new cars and every time we were dealing with pushy sales people. Not at Lexus . Matthew Villacis was not only professional sale person,but he was very kind and respectful. He answered every question and gave us feeling that our decision is right. He was there through whole process . We appreciate his help and will definitely recommend Lexus dealers on Northern Blvd. More
good car purchase experience I have purchase the lexus GX460 from lexus of queens , in4040 Northern Blvd. Long Island City, NY 11101. the price is nice . so if you want to buy le I have purchase the lexus GX460 from lexus of queens , in4040 Northern Blvd. Long Island City, NY 11101. the price is nice . so if you want to buy lexus , you can go there and take look . More
obnoxious rude disrespectful and unhelpful beware of this fr I went in to purchase a lexus RC 350 I first wanted almost 45 min to be helped. When I was finally helped the sales agent didn't even answer my questi I went in to purchase a lexus RC 350 I first wanted almost 45 min to be helped. When I was finally helped the sales agent didn't even answer my questions and had no clue about the car or price. All he did was give me numbers which were outrageous that he pulled from the top of his head. I ended up going to Lexus of Ralleys and purchased the car from them. They were helpful and not rude like Terry the obnoxious rude saleman. More
Best car purchase experience ever! I decided on a Lexus because of their reputation for quality and dependability. Initial contact was via email. Tommy Zeng of Lexus quickly followed up I decided on a Lexus because of their reputation for quality and dependability. Initial contact was via email. Tommy Zeng of Lexus quickly followed up on my inquiry and we made an appointment for me to see and drive the IS350. Tommy was very knowledgeable about the car, and found exactly the car I was looking for with the options I wanted. The sales process was no pressure and smooth from start to finish. Highly recommended! More
excellent customer service! I had an excellent experience purchasing my car at Lexus of Queens. Alex Quinteros was the person who attended my needs, he worked around my busy sche I had an excellent experience purchasing my car at Lexus of Queens. Alex Quinteros was the person who attended my needs, he worked around my busy schedule and answered all my questions and concerns without putting any pressure on me. he even picked me up to bring me to the dealership. I spent the minimal amount of time at the dealer because Alex arranged everything ahead. That is what I call service. More
Lexus several days, a month ago, i decided to purchase a Lexus car, went to the one on Queen-Northern Blvd, I met a great friendly sale person Oscar Luna Ri several days, a month ago, i decided to purchase a Lexus car, went to the one on Queen-Northern Blvd, I met a great friendly sale person Oscar Luna Rivera, whom guided me, gave me a wonderful insight, not too aggressive, pretty pleasant service, following,week, got my first Lexus car. Great experience, i will recommend various friends to go particularly at Lexus Queen on Northern Blvd More
Best dealership experience ever Charlie provided the best customer service. He was very thorough professional and informative. he provided quality service. That sure was the Lexus se Charlie provided the best customer service. He was very thorough professional and informative. he provided quality service. That sure was the Lexus service. I'm very happy that i was fortunate to purchase our vehicle through Charlie and will definitely recommend Charlie to anyone who even just think about purchasing a Lexus vehicle. More