Lexus of Roseville

Initially trying to contact a service advisor was a problem. I could not get a call returned. Once I got the appointment and went for service, the visit was fine the advisor was good and the service wa problem. I could not get a call returned. Once I got the appointment and went for service, the visit was fine the advisor was good and the service was quick. More

The service here is good BUT: I made an appointment, arrived 15 min early. My appointment was just for an oil and filter change. This service took 90 min to complete. Cost $95, for 5 quarts and filte arrived 15 min early. My appointment was just for an oil and filter change. This service took 90 min to complete. Cost $95, for 5 quarts and filter. To me this seems too long and too high a price. More

I appreciate the communications regarding my airbag recall. Additionally Brent, the service advisor was professional, knowledgeable and provided insightful advice on my SC430 Thank you. recall. Additionally Brent, the service advisor was professional, knowledgeable and provided insightful advice on my SC430 Thank you. More

I have been going to Lexus of Roseville on and off for the past several years. I have always experienced exceptional customer service from all of the staff at every point of my visit. The estimates have a the past several years. I have always experienced exceptional customer service from all of the staff at every point of my visit. The estimates have always been correct and I have been offered additional services if deemed necessary. More

Friendly, helpful personnel. Safety recall (door handles) and service on my RX350 was handled quickly while I waited in the clean waiting room. I was on my way home in less than 2 hours with a nice handles) and service on my RX350 was handled quickly while I waited in the clean waiting room. I was on my way home in less than 2 hours with a nice, clean car. More

Tristan was an excellent sales advisor! He was prepared and organized. Top notch service. I’d highly recommend working with Tristan and Lexus of Roseville. and organized. Top notch service. I’d highly recommend working with Tristan and Lexus of Roseville. More

Told me it would take about two hours for my service, and they beat that by about 30 minutes. Gave us a loaner car to hit the mall while we were waiting as well. I had some questions about turning down the they beat that by about 30 minutes. Gave us a loaner car to hit the mall while we were waiting as well. I had some questions about turning down the volume on the map function and they sat with me and found the solution. More

I was in and out of the dealership within one and half hours. Pleasure doing business. See you next time and will expectthe same service hours. Pleasure doing business. See you next time and will expectthe same service More

Very happy with the perma-plate results. I was able to get in and out of the dealership in a short period of time. Service was efficient. get in and out of the dealership in a short period of time. Service was efficient. More

Easy to make appointment and work done correctly and on time. Very much a first class experience. Matt was helpful and efficient . Thanks for the good service. time. Very much a first class experience. Matt was helpful and efficient . Thanks for the good service. More