Lexus of Roseville

Lexus of Roseville has the best service representative!! My service representative, Matt, is truly the best!! Very knowledge! Very polite! The best experience with any car agency My service representative, Matt, is truly the best!! Very knowledge! Very polite! The best experience with any car agency More

Service was quick and efficient. This dealership was very well organized! Service department handled everything efficiently and worked quickly making my experience a pleasant one. It This dealership was very well organized! Service department handled everything efficiently and worked quickly making my experience a pleasant one. It was helpful that a loaner car was provided for me to use while having my car serviced...an easy process and much appreciated! More

Excellent Customer Service Very happy with the excellent customer service at this location. I was offered a loaner which helped me get to the work. I returned it at the end of t Very happy with the excellent customer service at this location. I was offered a loaner which helped me get to the work. I returned it at the end of the day and my car was serviced. More

I showed up without an appointment with a dead battery and Brent Colley in the service department took Very good care of me and replaced it while I waited. Excellent service! and Brent Colley in the service department took Very good care of me and replaced it while I waited. Excellent service! More

Great to be back with Lexus Not only are the cars luxurious, tech savvy, dependable, and sleek, their custom service is top notch! I love the attention to detail, friendly, and c Not only are the cars luxurious, tech savvy, dependable, and sleek, their custom service is top notch! I love the attention to detail, friendly, and considerate staff at Lexus of Roseville, especially my Service Rep, Tascha. Giving me a clean car at the end of my visit was an unexpected bonus. More

Salesperson Goes Above and Beyond Sales person, Scott Silverman, (who has sold me my last two vehicles), has always been there for me when I needed the dealership's help. When I cannot Sales person, Scott Silverman, (who has sold me my last two vehicles), has always been there for me when I needed the dealership's help. When I cannot get in contact with the busy service department, or finance department, I call Scott and he helps me get in contact with them right away. He does not forget me after the sale is completed, but goes that extra mile. More

Sloppy tech work on front end alignment I took two trips to the dealer to get my RX350's front wheels (and steering wheel) properly aligned. The SUV is now correctly aligned. I took two trips to the dealer to get my RX350's front wheels (and steering wheel) properly aligned. The SUV is now correctly aligned. More

Leasing My New RX My leasing experience was comfortable and rewarding. My salesman had pre-selected a car based on our phone conversation and it was perfect! It saved My leasing experience was comfortable and rewarding. My salesman had pre-selected a car based on our phone conversation and it was perfect! It saved time and exceeded my expectations. More

Top notch experience. This was the first time buying a LEXUS and will now be my first choice. Between the car quality, sales staff and financing department I was so surprised my the smooth and seamless pr LEXUS and will now be my first choice. Between the car quality, sales staff and financing department I was so surprised my the smooth and seamless process. Was not over sold on anything and was pleasantly surprised. Nice work Lexus! Fan for life! More

First class customer service! Scheduled my appointment online on the Lexus of Roseville website. Simple, easy to navigate, easy to schedule service. Service advisor Claire was very professional in her dem online on the Lexus of Roseville website. Simple, easy to navigate, easy to schedule service. Service advisor Claire was very professional in her demeanor, and listened to what I wanted done. The waiting lounge was clean, well-maintained and social distancing protocol was evident. My whole experience with this service appointment was outstanding. Claire reviewer the inspection worksheet with me and explained my invoice to me. Outstanding from start to finish! More