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Lexus of Sacramento

Sacramento, CA

4.7
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,009 reviews

May 10, 2021

Very nice and professional people specially Raz Ionita one of the best seller for us, easy and fast also they give us the best interest , More

by VIOPLESEA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
May 10, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with Raz. Drive safely in your new vehicle, and we hope to see you back at Lexus of Sacramento!

May 10, 2021

Excellent service. Service department even processed my manufacture’s tire rebate through a very confusing manufacture’s website and got me more rebate than originally promised on day of purchase. They wen More

by JWESTLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Foltz
May 10, 2021 -

Lexus of Sacramento responded

Thanks for trusting us with your business! We strive to meet the needs of guests and I am glad that came true for you!

May 10, 2021

Oscar was thorough and very efficient! Mike Zinda was FABULOUS!!!! Will be coming back for sure to purchase future cars. Thank you! Excellent customer service! More

by SUSANRAE8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson, Oscar Sedighi
May 10, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to review us, Susan! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Oscar and Mike. Congratulations on your new vehicle, and we hope to see you back at Lexus of Sacramento!

May 10, 2021

found some keys I had lost in my loaner.Always terrific. Both Mike Huttleston and Jack, from transportation, were very courteous and professional. Jack found keys I'd left in the loaner. More

by mrmonagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
May 11, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 10, 2021

Friendly service, reasonable price and do not have to waste valuable time going back and forth negotiating price, acceptable waiting time to process paperwork, not pushy to sell other stuff like extended More

by JWTONG3588
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
May 11, 2021 -

Lexus of Sacramento responded

Thank you for sharing this feedback so that others will know what it's like to be a guest at Lexus of Sacramento! We are happy to hear that you received straightforward service from our team. Safe travels in your new vehicle and we hope to see you again!

May 09, 2021

Always thank you for all outstanding services!! Especially to Eric (Service Adviser), great customer service and product. Thank you, Thank you and Thank you! Great job!! More

by Johnny Chong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you very much to Eric- the Service adviser!, Eric Foltz
May 10, 2021 -

Lexus of Sacramento responded

Johnny - it is validating to know our team is providing this level of service and care to you! Thank you for the kind review and for your business, from all your friends here at Lexus of Sacramento!

May 09, 2021

Robert was super helpful, knowledgeable and patient. If you are looking to purchase a Lexus, you will not find a better person to help you! More

by DTKAGEYAMA
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lexus of Sacramento responded

We're thrilled to hear you had a great car buying experience with Robert and the team here at Lexus of Sacramento - it is truly a pleasure to serve you. Drive safe and see you next time!

May 06, 2021

I have purchased 4 new Lexus vehicles from this dealership and even though I live out of state, I will always purchase from this dealership. Rich Williams is knowledgeable, professional and honest. More

by TONYMCCOY737
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Williams , Ron Kaulen
May 06, 2021 -

Lexus of Sacramento responded

Tony, Thank you for taking the time to share your feedback with us. Rich and our team work hard to make sure our guests have an exceptional experience. Thank you for being a loyal customer of Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 06, 2021

Great service from Mike Huddleston since 2008 when we brought Lexus cars .Always on time and customer focus and aware of what is needed for my cars. More

by ct4mn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dickinson, Mike Huttleston
May 06, 2021 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! Mike and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 06, 2021

Loved my sales person Carlos. I had a little issue with setting u an appointment with Vi since he did not call me back for adding the permanent clear to my car. But apart from that all was great. More

by LYDIAPLANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
May 06, 2021 -

Lexus of Sacramento responded

Thank you for sharing your experience with us! We're happy to hear that Carlos took good care of you, and we hope you enjoy your new Lexus. We truly appreciate your feedback! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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