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Lexus of Sacramento

Sacramento, CA

4.7
2,860 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 2,860 reviews

December 20, 2020

Purchased a new 300NX via the Internet and Ernie was fantastic to deal with. I would rate his service as exemplary and he was always available to answer any and all questions I had. He took the time t More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
Dec 21, 2020 -

Lexus of Sacramento responded

Thank you, Jim! We are thrilled that Ernie could provide such an exemplary experience with the purchase of your new 300NX. It was a pleasure having you at the dealership. We appreciate your review! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

December 18, 2020

I must say my contact person, Kyle Reid, is an exemplary representative for Lexus of Sacramento. He stuck with me even when it appeared I would not make a purchase when the subject vehicle did not have the More

by RJSCHIMMEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Boyd
Dec 18, 2020 -

Lexus of Sacramento responded

Thank you for reviewing us! It is excellent to hear that Kyle delivered such a seamless purchase experience. Our customers are our top priority at Lexus of Sacramento, and it means a lot that this was reflected during your time working with us. We appreciate you taking the time to share the rest of your feedback, as it helps us improve our practices for the future. If there is anything I can do to assist you or anything you would like to share further, please don't hesitate to reach out!

December 16, 2020

I was very impressed with the professionalism and Service. David even drove to my home after the purchase to have my husband sign the paperwork. I am very happy with my new car. More

by RWALL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David J. Toves
Dec 16, 2020 -

Lexus of Sacramento responded

It is great to hear that our team made a valued customer happy! Thank you for choosing Lexus of Sacramento and taking the time to leave us a review. Happy holidays and enjoy your new ride!

December 16, 2020

Great deal, am very happy with my new car. Only issue was I had a due bill and no-one called me to set up the appointment so I had to do it More

by RICHANDDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Wilson, Michael Boyd
Dec 16, 2020 -

Lexus of Sacramento responded

Thank you for taking the time to share! We strive to deliver a seamless customer experience, and we truly appreciate you providing this feedback. Enjoy your new vehicle, and we hope to earn your business again at Lexus of Sacramento!

December 16, 2020

The presidential detail service was excellent. This is the 3td time having my car detailed over the year. Also, this is my 3rd Lexus 350 purchase. More

by mjones53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Lexus of Sacramento responded

Thank you for reviewing us! It is fantastic to hear that you had such a successful service experience at Lexus of Sacramento. We are proud to have earned your business and are looking forward to working with you again down the road!

December 16, 2020

Always friendly and professional service from all involved...the RX we were looking for was pulled in quickly from another dealership and provided with a excellent price and trade in value on our old More

by MILLS_ALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph, Kathy Conole, Mike Huttleston, Michael Boyd
Dec 16, 2020 -

Lexus of Sacramento responded

Thank you for trusting Lexus of Sacramento with your business, Alan! It was our pleasure to assist you in finding exactly the car you were looking for. We wish you many safe and happy miles in your new Lexus RX!

December 15, 2020

As always I was very impressed with the professionalism of the service department. Mike H. Is very attentive. Was able to make sure I had a loaner car while mine was being serviced. More

by MARYHARMON58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Dec 15, 2020 -

Lexus of Sacramento responded

Hi Mary - Thank you for the five-stars! We are thrilled to hear that Mike went above and beyond to assist with your vehicle and deliver a seamless service experience. Safe travels, and we hope to work with you again at Lexus of Sacramento!

December 14, 2020

I thought Ernie was one of the best car salesman I have ever dealt with. Ernie sold my wife her Lexus in August and I came back in November to get a certified lexus as well. Both times Ernie was awesome More

by SEANMILLER333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ernie Wassersleben
Dec 14, 2020 -

Lexus of Sacramento responded

Hi Sean - Thank you for taking the time to review us! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected during your time working with Ernie. We appreciate your loyalty to Lexus of Sacramento and are wishing you many safe and happy miles in your new vehicle!

December 13, 2020

I appreciate the door to door service for my Lexus. There was no need to come into the dealership. I felt very happy to be able to avoid exposure. More

by risch40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dickinson, Mike Huttleston
Dec 14, 2020 -

Lexus of Sacramento responded

Thanks for leaving Lexus of Sacramento a five-star review! We look forward to taking care of you the next time you bring your vehicle in for service!

December 10, 2020

45,000 reck. Requested the tires cked as I kept loosing pressure and had to have the tires inflated several times. At xx out time was told tires were fine. Next day pressure down. Went to a tire shop wher More

by BEADINA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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