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Lexus of Sacramento
Sacramento, CA
2,860 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 2,860 reviews
December 10, 2020
Kent was extremely helpful and patient as we explored our options & test drove a few cars/SUVs over a two day period! Sadly the finance man was a bit distant...we sat in his office & signed forms but there options & test drove a few cars/SUVs over a two day period! Sadly the finance man was a bit distant...we sat in his office & signed forms but there was very little interaction other than “sign here”. He let us leave without providing us copies of signed paperwork, requiring us to return the next day to pick it up🙁. More
by SMHEGJE
Verified Customer
Helpful December 08, 2020
This is our 3rd red ES350! As long as you keep painting them red we'll be back!! This last one (3 weeks ago) you found for us in the Bay Area. Everyone loves the color. them red we'll be back!! This last one (3 weeks ago) you found for us in the Bay Area. Everyone loves the color. More
by fcwrr
December 07, 2020
Top notch service! Always quick to greet you and get you out the door. My sales rep went over everything with me thoroughly and went the extra mile compared to some previous appointments. out the door. My sales rep went over everything with me thoroughly and went the extra mile compared to some previous appointments. More
by KANICKOLS
Employees Worked With
Eric Pantoja
December 07, 2020
They were a great team. Super professional and honest! It was a pleasure to buy my beautiful new car!!! They worked throughout the week to ensure I had a good experience. was a pleasure to buy my beautiful new car!!! They worked throughout the week to ensure I had a good experience. More
by Kkebble4
December 07, 2020
We purchased our vechicle from Lexus from Robert Escobosa , then a week later returned For a second vechicle outstanding staff and A spotless showroom first classs place Escobosa , then a week later returned For a second vechicle outstanding staff and A spotless showroom first classs place More
by Rt10851
Employees Worked With
December 07, 2020
Great service they care about customers. They traded with another dealership to get the car we wanted. Even though the car they traded to get our car. Was a better seller and more expensive car. another dealership to get the car we wanted. Even though the car they traded to get our car. Was a better seller and more expensive car. More
by E.WALTER
December 07, 2020
I only needed an oil and filter change at this service but as usual is was a very pleasant wait while I enjoyed some coffee. I miss the morning treats but I understand why they are not available during th but as usual is was a very pleasant wait while I enjoyed some coffee. I miss the morning treats but I understand why they are not available during these trying times. Maybe next service they will be back. More
by GSODERVICK2
Employees Worked With
Mike Huttleston
December 06, 2020
Always very friendly and helpful. Providing a car rental made my joy much easier, limited downtown and able to go back to work and not miss any appointments. made my joy much easier, limited downtown and able to go back to work and not miss any appointments. More
by LYNNLUKLEE
Employees Worked With
December 06, 2020
Completion of the service was around the estimated time, which I appreciated. The work was par. When they rotated my tires they didn’t thoroughly inspect the tires. The tire rotation made the car pull one w which I appreciated. The work was par. When they rotated my tires they didn’t thoroughly inspect the tires. The tire rotation made the car pull one way, which was annoying. The problem was resolved because we changed the tires back ourselves. More
by SHAM25
Employees Worked With
December 04, 2020
I brought my rx lease in for its 15k service. They asked if I would also like it washed and vacuumed out which is always a nice touch when your vehicle is going to spend the better part of a day there. At t if I would also like it washed and vacuumed out which is always a nice touch when your vehicle is going to spend the better part of a day there. At the end of the day I returned via a Lyft they provided which was great. However when my car was brought around it clearly was not washed or vacuumed inside. It’s small and silly but having things tidied up when you get your vehicle back from a service is like that new car feeling all over again. Maybe it was covid staffing or they got too busy... who knows.... More
by Cody B
Employees Worked With
Unknown
