Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,009 reviews
January 25, 2021
The service department always keeps you updated on your service. They go above and beyond to make sure you are satisfied. I have always been treated with respect service. They go above and beyond to make sure you are satisfied. I have always been treated with respect More
by MARYHARMON58
Verified CustomerEmployees Worked With
Mike Huttleston
January 24, 2021
Lexus of Sacramento was welcoming and Chuck was beyond amazing and I’m so thankful that he kept us in the loop every step of the way and I left with a new car! Oh and not to mention the awesome coffee/lat amazing and I’m so thankful that he kept us in the loop every step of the way and I left with a new car! Oh and not to mention the awesome coffee/latte/hot chocolate machine that’s there! More
by KENYAVALAKA
Employees Worked With
Eric Wilson, Chuck Baccarella
January 24, 2021
Excellent service, just bought a new car from Lexus of Sacramento. They worked with us to find the right car for us. We have been customers of Lexus of Sacramento for many years with multiple cars purchas Sacramento. They worked with us to find the right car for us. We have been customers of Lexus of Sacramento for many years with multiple cars purchased and serviced from them. The team is awesome, during COVID exceptional service, even came to our home to pick up our cars when service was needed. GM Christian Simon hands down made the purchase of our new car easy and seam less. Thank you Sacramento Lexus team! More
by DCONTINI
January 23, 2021
Robert Escobosa was a consummate professional and guided me effortlessly through a lease option on the spectacular new es350 fsport black line edition. He exceeded all of my expectations in this transaction me effortlessly through a lease option on the spectacular new es350 fsport black line edition. He exceeded all of my expectations in this transaction. This vehicle is the car of our dreams for many years to come. I encourage you to seek out Robert for future Lexus lease or purchases. More
by Bruce
Employees Worked With
January 22, 2021
fast, friendly service, clean waiting room but no pastries....LOL Of course I don't know if the service was thorough, but the itemized report is of great assurance. pastries....LOL Of course I don't know if the service was thorough, but the itemized report is of great assurance. More
by K.QUESADA
Employees Worked With
January 21, 2021
Robert Escobosa was super helpful and delivered the best experience. From the beginning to the end of the buying process was smooth and easy. He even taught me some tricks for my IS. Highly recommend anyone experience. From the beginning to the end of the buying process was smooth and easy. He even taught me some tricks for my IS. Highly recommend anyone who’s looking for a Lexus to connect with him. Mike was also fantastic. Worked the numbers and gave me some of the best offers. More
by Jintana T
January 21, 2021
Lexus Sacramento always consistently delivers excellent service, I have been coming to the dealerships for several years to get my Lexus vehicle services, and I have always left extremely satisfied by its service, I have been coming to the dealerships for several years to get my Lexus vehicle services, and I have always left extremely satisfied by its courteous and professional staff, and outstanding service! Thank you! More
by CHEKOL
January 20, 2021
Tha k you best ever I will be back againLoved everyone Tha k you best ever I will be back again Loved everyone at the shop from top to bottom and bottom to top I will recfonend Tha k you best ever I will be back again Loved everyone at the shop from top to bottom and bottom to top I will recfonend More
by KEVFELT
Employees Worked With
Michael Boyd
January 19, 2021
Kathy Canole and Robert Escobosa were extremely helpful and informative and made the experience of buying a certified pre-owned Lexus easy and stress free! and informative and made the experience of buying a certified pre-owned Lexus easy and stress free! More
by Eric
January 19, 2021
Hello, I am Van Nguyen, I am the customer of Lexus Hello, I am Van Nguyen, I am the customer of Lexus Sacramento. I just bought a new Lexus NX300 Hidrid. I appreciated for the customer service name J Hello, I am Van Nguyen, I am the customer of Lexus Sacramento. I just bought a new Lexus NX300 Hidrid. I appreciated for the customer service name Jerod. He is a very great customer service of Lexus. He guided me to understand more details of the car. I bought this car because of him. i gave him 5 stars. Thank you More
by Vannguyentt283
