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Lexus of Sacramento
Sacramento, CA
3,086 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,086 reviews
February 11, 2021
I had a great experience at Lexus of Sacramento! Carlos Cave and Robert Escobosa were so helpful and knowledgeable. They were efficient and experienced. I would buy all my cars here! Cave and Robert Escobosa were so helpful and knowledgeable. They were efficient and experienced. I would buy all my cars here! More
by Macy
February 11, 2021
My wife and I were not sure what to expect when visiting Lexus of Sacramento. We were ready to defend ourselves from the sales people. And we were ready for the bait and switch technics, fast talking fina Lexus of Sacramento. We were ready to defend ourselves from the sales people. And we were ready for the bait and switch technics, fast talking financing and extras, etc. Instead of that, we were greeted by a warm sales team ready to serve us and help us find what we wanted. They asked us questions and listened to our answers. We left there very satisfied with the sales team and got exactly what we were looking for at a fair price. I look forward to going back for our next car. More
by DDUPREE
Verified CustomerEmployees Worked With
Ernie Wassersleben, Eric Wilson
February 10, 2021
Thank you to David Toves for a well done selling us my car. My sister will be going there to buy her car also. Just not sure when she’s going but she was a Lexus also. Thank you also to Mike at finance car. My sister will be going there to buy her car also. Just not sure when she’s going but she was a Lexus also. Thank you also to Mike at finance. More
by LINDA.FORTES
February 10, 2021
This is my forth Lexus, and I have been taking my car to the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! the Lexus of Sacramento since 2002. Lexus always provide excellent service! I recommend then all the time! More
by THEGBE
February 10, 2021
Superb customer service! My service advisor, Nick Cruz, provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! provides unparalleled support! That is why I keep on coming back at Lexus of Sacramento. More power to Lexus! More
by gbatilando
Employees Worked With
February 10, 2021
I was greeted immediately upon arrival at dealership. Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexu Service staff was friendly and professional. Service was completed within the estimated time. This has been my experience since purchasing our Lexus in 2015. More
by SLB
Employees Worked With
February 09, 2021
Took my car in for oil change/check. After 2 hrs I had to ask if it was ready. Paperwork said the air filters were dirty. Don't think they even checked. I had just changed filters a few months before myself ask if it was ready. Paperwork said the air filters were dirty. Don't think they even checked. I had just changed filters a few months before myself. When I pulled it out it looked brand new. They never discussed anything. Think they just checked their history and not actually the car itself. Got the feeling they were trying to take advantage of 66 year old woman. Not impressed with their service. More
by MKSLT
Employees Worked With
February 09, 2021
The service was great and the atmosphere was fine. I appreciate the young man name Carlos he really took care of my needs. I would recommend Lexus of Sacramento. appreciate the young man name Carlos he really took care of my needs. I would recommend Lexus of Sacramento. More
by FERRELLLINDSEY
Employees Worked With
February 08, 2021
We wanted to buy a used car for our son but was seen by unprofessional salesman Robert Escobosa whose keep changing the interest rate on us, after waiting and waiting on him about 3 and 1/2 hours still can unprofessional salesman Robert Escobosa whose keep changing the interest rate on us, after waiting and waiting on him about 3 and 1/2 hours still can’t get the deal so we ended to go home. We made an appointment online this time because of the pandemic. In the past, 2 years ago we bought a new Lexus ES with David Toves he was very helpful, kindness and professional. I wondered if we’re be able to see him that day we already drive home with the car. More
by Lan
Employees Worked With
February 08, 2021
This is by far one of the best dealerships I’ve ever been to, everyone is always more than helpful to help me and go out of their way to satisfy with extra :) to, everyone is always more than helpful to help me and go out of their way to satisfy with extra :) More
by ROGI1795
