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Lexus of Sacramento

Sacramento, CA

4.7
3,083 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,083 reviews

January 21, 2021

Robert Escobosa was super helpful and delivered the best experience. From the beginning to the end of the buying process was smooth and easy. He even taught me some tricks for my IS. Highly recommend anyone More

by Jintana T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Lexus of Sacramento responded

Jintana - Thank you for the kind words! We appreciate your business and are happy to hear that Robert and Mike went above and beyond to assist with your purchase. Congratulations on your new Lexus IS, and drive safely! We hope to see you back at Lexus of Sacramento for your first oil change!

January 20, 2021

Tha k you best ever I will be back againLoved everyone Tha k you best ever I will be back again Loved everyone at the shop from top to bottom and bottom to top I will recfonend More

by KEVFELT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Boyd
Jan 20, 2021 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Thanks for choosing our dealership and helping to share the word about us. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 19, 2021

We bought our RX350 in 2017 and has had it serviced it @ 10,000 mile intervals 5 times. All the service personal have been great had fulfill More

by DICK_ARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huttleston
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you for trusting us with your Lexus RX 350. Our team takes pride in offering excellent service and I am glad to hear that always comes through to you. We wish you safe travels until your next visit to Lexus of Sacramento!

January 19, 2021

Hello, I am Van Nguyen, I am the customer of Lexus Hello, I am Van Nguyen, I am the customer of Lexus Sacramento. I just bought a new Lexus NX300 Hidrid. I appreciated for the customer service name J More

by Vannguyentt283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerod Horch
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you so much, Van, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jerod to be a positive one. We hope you enjoy your new Lexus NX 300 hybrid and don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 19, 2021

Kathy Canole and Robert Escobosa were extremely helpful and informative and made the experience of buying a certified pre-owned Lexus easy and stress free! More

by Eric
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Conole
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you, Eric, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Lexus! All of us at Lexus of Sacramento are glad to have you as a customer. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 18, 2021

Ernie Wassersleben was excellent in assisting my wife and I to find the right Lexus IS 300 for us with the best deal available. When coming in to sign he went out of his way to ensure we had the best COVID More

by eregel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Wassersleben
Jan 19, 2021 -

Lexus of Sacramento responded

Thank you so much, Ed, for your wonderful review! We are thrilled that Ernie had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Lexus IS 300, and we thank you for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 18, 2021

Reached out to Kent via phone. He did what he said over the phone. Enjoyed dealing with Kent. He was very straightforward and gave me a good deal. I will work with him again for my next car. More

by ZUBAIR_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Keon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Lexus of Sacramento responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Kent could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

January 18, 2021

Service adviser Brandy is very knowledgeable and helpful towards taking good of our Lexus. The overall mindset of Lexus of Sacramento is toward the customer and that is greatly appreciated. More

by Footballrefsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandy Joseph
Jan 18, 2021 -

Lexus of Sacramento responded

Thank you for taking the time to share! We are very proud of our team, and it is wonderful to hear that Brandy went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Lexus of Sacramento!

January 18, 2021

Excellent experience. Never pressured in purchasing. Well informed about all vehicles features. Only issue was I felt a little pressure in the offering of extended service agreements and car finish protectio More

by STEPHENLEVESQUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Wilson
Jan 18, 2021 -

Lexus of Sacramento responded

Stephen - Thank you very much for sharing this feedback. We appreciate you posting about your experience and will keep this review in mind moving forward. Safe travels in your new vehicle! - Lexus of Sacramento team

January 17, 2021

Robert Escobosa was so much help to choosing our new car. We were looking for a lot of different things and he was able to narrow our search to the perfect car. Then he helped us through our difficult fina More

by williamtaylor453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Baccarella
Jan 18, 2021 -

Lexus of Sacramento responded

William, thank you for your review and kind words for Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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