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Lexus of Sacramento
Sacramento, CA
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,006 reviews
August 11, 2020
Purchased of a used Mazda Robert was very professional, to the point and not pushing. I felt I was well informed. He stayed overtime along with his colleague Cal to wrap up th Robert was very professional, to the point and not pushing. I felt I was well informed. He stayed overtime along with his colleague Cal to wrap up the transaction after hour in less than 45mn. More
by Sophie
Employees Worked With
Other Employees :
Cal (finance person wh help write the paperwork: to the point and professional too
August 01, 2020
Working with Robert was a pleasure. He is very warm and welcoming throughout the process. He works with you on your needs and delivers on it. welcoming throughout the process. He works with you on your needs and delivers on it. More
by Mitali
Employees Worked With
July 31, 2020
Very professional, attentive yet not pushy. The car we came to look at was very clean . After the sale they washed it again! And thanks for the full tank of gas! I have to say I felt intimidated walking i came to look at was very clean . After the sale they washed it again! And thanks for the full tank of gas! I have to say I felt intimidated walking in but felt like friends walking out. the entire team is awesaome! More
by Jsnake77
Employees Worked With
July 28, 2020
I was able to get the car that I like thanks to the helpful staffs at Lexus of Sacramento. Even though the wait was a little long but still got good services. helpful staffs at Lexus of Sacramento. Even though the wait was a little long but still got good services. More
by Nghi Nguyen
Employees Worked With
July 28, 2020
Great experience with Kyle. I may not have bought a car there today, but when we went the service could not have been any better. Our sales consultant was Kyle who I would highly I may not have bought a car there today, but when we went the service could not have been any better. Our sales consultant was Kyle who I would highly recommend. He had a pressure approach and worked with us to help us find our perfect fit, and never once pushed us or even sighed when we asked to look at another option. He was very fair in appraising our potential trade-in. If you are looking for a car and they have one you are looking for, go and ask for Kyle. Once they get some more used inventory we will definitely be going back. More
by Ryan M
Employees Worked With
July 27, 2020
Kyle went above a beyond to provide me and my family with both friendly and speedy customer service. I would recommend Lexus if Sacramento to anyone looking for a car. both friendly and speedy customer service. I would recommend Lexus if Sacramento to anyone looking for a car. More
by mjthyken
Employees Worked With
Eric Wilson
July 27, 2020
The best! I purchased the beautiful LS500 and had an absolutely fantastic salesman with Lexus knowledge galore. I would recommend Kent Owens to anyone wanting q I purchased the beautiful LS500 and had an absolutely fantastic salesman with Lexus knowledge galore. I would recommend Kent Owens to anyone wanting quality customer service. And Christian Simon the GM was so kind to come and say hello and visit while there and make sure alll was going good. Buying a car can be a bit overwhelming, but instead of being overwhelmed, I was overjoyed... thank You gentlemen, you made my day Patti N More
by Patti
Employees Worked With
Christian simon. Kent owens
July 10, 2020
Kyle was awesome! "Process was very easy" I highly recommend Kyle at Lexus of Sacramento. I've bought many cars before, and this one was by far the easiest and quickest process. Thanks again Kyle! recommend Kyle at Lexus of Sacramento. I've bought many cars before, and this one was by far the easiest and quickest process. Thanks again Kyle! More
by kevinwatkins
Employees Worked With
July 04, 2020
Kyle is professional and provided excellent service. He practiced social distancing. He also allowed us to take our time to make a decision without pressure practiced social distancing. He also allowed us to take our time to make a decision without pressure More
by cpchanco
Employees Worked With
July 04, 2020
Buying a car can be very overwhelming, now having to make that purchase mid virus after a car accident adds a whole new level of stress. Kyle Reid at Lexus of Sacramento made this burden a lot more easier f that purchase mid virus after a car accident adds a whole new level of stress. Kyle Reid at Lexus of Sacramento made this burden a lot more easier for me. He answered all my questions and understood my uncertainty and Indecisiveness. I can now say that I had a positive experience purchasing my car at this dealer thanks to Kyle. Thank you, Kyle! More
by Liwaro
