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Lexus of Sacramento

Sacramento, CA

4.7
3,005 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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2600 Fulton Ave

Sacramento, CA

95821

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Showing 3,005 reviews

June 19, 2020

I was nervous using text message and email to ask sell person questions I had regards to vehicle I wanted to purchase. However I tried and Kyle Reid reply to my text right away. He send me the credit ap More

by Sophylim1996
Recommend Dealer
Yes
Employees Worked With
Kyle Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Lexus of Sacramento responded

Thank you! Quality customer service is always our number one priority so we are happy to hear that Kyle met your expectations. Thank you again for choosing Lexus of Sacramento. We look forward to having you as one of our valued customers for many more years to come! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 17, 2020

The most honest and humble dealer ever. I have bought 5 cars from him and had no problems at all. Very great and nice guy More

by Fadhil A
Recommend Dealer
Yes
Employees Worked With
Mustafa Rashid
Jun 18, 2020 -

Lexus of Sacramento responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 08, 2020

Most happy No pressure. Ample inventory. Great experience. Efficient service. Staff all took precautions for COVID-19. Knowledgeable salesman in Robert Esco More

by mrmikiemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen
Jun 09, 2020 -

Lexus of Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are very happy to have found the perfect car for you. Please visit us again for any of your vehicle needs. Enjoy your new car! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 08, 2020

Thank you Robert escobosa for your help with the purchase of my car and your great service I’m very happy with my new car More

by Petra murillo
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen
Jun 09, 2020 -

Lexus of Sacramento responded

Here at Lexus of Sacramento, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Robert. It was a pleasure having you at the dealership. We appreciate your review! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 07, 2020

I caught Kent before the store opened and his authentic and genuine manner toward valuing my time and finding the right vehicle for me was incredible! I highly recommend this Lexus dealership and Kent pers More

by charles.walker78
Recommend Dealer
Yes
Employees Worked With
Kent Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Lexus of Sacramento responded

Thank you, Charles, it's great to hear that Kent was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

June 07, 2020

Went on line and seen a car I was interested in walked in Robert escobosa Helped us he give us wonderful service we left very happy More

by Petra murillo
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kaulen
Jun 08, 2020 -

Lexus of Sacramento responded

Petra, thank you so much for choosing Lexus of Sacramento! Congrats on your new purchase, and let us know if we can be of any more assistance! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 27, 2020

Everything about this experience I had here, was just amazing from the start! So glad I chose to go here. Everyone was so helpful and friendly and didn’t hesitate to answer any of my complicated question More

by Kmqsquadrille21
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2020 -

Lexus of Sacramento responded

It's fantastic to hear that Robert and the team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Sacramento! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 12, 2020

Robert was very patient and kind thruout the transaction. Very attentive and treated respectfully and with patience. Did not feel pressured, which is important to me. I would return to this dealership for a More

by kathleen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Lexus of Sacramento responded

Kathleen, thank you for choosing Lexus of Sacramento, your feedback and rating mean a lot to us. We're glad to hear that Robert and the team were able to help, and we hope to see you again! Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 02, 2020

It was a pleasure dealing with Robert and Mike Z. The entire experience was wonderful . Great car and price and people! I recommend this dealership! More

by Lisaanddanberry
Recommend Dealer
Yes
Employees Worked With
Mike Zinda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Robert and Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

May 02, 2020

I bought my first car online and dealt with Robert, he showed me videos and pictures of anything I ask for. I was very impressed. I had the car shipped to me and it was exactly as Robert expressed it woul More

by Kris
Recommend Dealer
Yes
Employees Worked With
Robert Escobosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2020 -

Lexus of Sacramento responded

Thank you, Kris, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Christian Simon General Manager Lexus of Sacramento - The Elite of Lexus

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