Lexus of Sacramento

The BEST car purchase experience! This was my first time to visit a Lexus dealership. Was very impressed! No pressure! Very helpful! Very knowledgeable of the vehicle! Don kept me This was my first time to visit a Lexus dealership. Was very impressed! No pressure! Very helpful! Very knowledgeable of the vehicle! Don kept me updated on the delivery status. More

Fantastic Experience I decided to go to Lexus of Sacramento to test drive a few SUV models I had been reviewing online. I was greatest with the utmost courtesy without any I decided to go to Lexus of Sacramento to test drive a few SUV models I had been reviewing online. I was greatest with the utmost courtesy without any pushiness that I have found at most car dealers. I was given to a senior salesman, Don Wert, who gave me a terrific experience. Don simply gave me information and allowed me to test drive all the vehicles I was interested in. As a woman you always are concerned about getting taken advantage of by dealers. The price I was quoted was very good, better than other prices I saw online. They also gave me better than average price for my trade in. Every person there was extremely helpful and friendly. Before you purchase anywhere else, it would be worth your time and diligence to stop into Lexus of Sacramento. I am really happy I did! I love my RX350!!! Thank you Lexus of Sacramento. More

The Royal Treatment ... When I drove onto the lot I had no idea the wonderful experience I was about to be afforded. Inside I met Salesman, Mr. Don Wert. I informed him I w When I drove onto the lot I had no idea the wonderful experience I was about to be afforded. Inside I met Salesman, Mr. Don Wert. I informed him I was interested in an RX. Mr. Wert then accompanied me on a test drive. Before deciding, I test drove many RX's with different options. After all was said and done I decided on an RX I wasn't even considering! When it came to making and closing the purchase I was introduced to Sales Manager, Mr. Jamal Kabir. He treated me like royality. Never have I had the attention or the experience he afforded me. Not when it comes to buying a car! I was afforded patience, not pressure. I was afforded time, never rushed. I was afforded answers to every question with explanations. Most of all, I was afforded respect and made to feel like I was the most important person on the property. That was a year ago. Since then, I've been back for two (2) courtesy services. Everyone that works there that happens to run into you greets you. "What brings you in today?" "Nice to see you again." "Hey, back for a second one?" Even the General Manager, Christian Simon, saw me and took time to come over, shake my hand saying, "It's nice to see you again." Needless to say, I'll only drive a Lexus and when the time comes to buy another one, it'll be Lexus of Sacramento. And I might add, I'm really looking forward to it! Thank You Mr. Kabir and Mr. Wert! Kelli Wiseman More

Hands down best customer service!!! I started at the Roseville Lexus dealership. The initial guy that I was working with was fine. We weren't able to negotiate the deal I was looking for I started at the Roseville Lexus dealership. The initial guy that I was working with was fine. We weren't able to negotiate the deal I was looking for. Within an hour, I received a call from Roseville asking to come back because they thought they could do the deal. When I went back, it was a different salesman. He was very rude and put off a vibe that he didn't need to provide service because I was buying the car either way. I was less than enthused with the attitude from this guy and decided I would go elsewhere for a car. I went to Sacramento Lexus and was immediately greeted by Ron with kindness and exceptional customer service. I had explained the situation and let him know I liked the car over at Roseville. He made it happen! They were able to negotiate the deal and get me out of there with the new car within an hour. Ron couldnt have been any more professional and kind throughout the process. I will absolutely go back to him for my car needs as well as refer any and all business to him! He has definitely earned his 5 stars on this one!!!! Thank you, Ron! More

Every dealership needs a Charlie! I cannot say enough good things about me experience at Lexus of Sacramento! This was my second trip there to "look" at a car. Needless to say looking I cannot say enough good things about me experience at Lexus of Sacramento! This was my second trip there to "look" at a car. Needless to say looking turned into buying and I am so happy I did. My salesperson Charlie made all the difference. I never felt pressured or like I was being haggled. Let's be real buying a car is buying a car, they need to make money I want a good price. I don't know how much they made but I do know I was able to trade in a car I had for less than two years with plenty of negative equity and leave with the exact car I wanted at a very good price. If you're looking for a top notch experience with outstanding customer service, go see them. If you want the very best, ask for Charlie. He's like your favorite uncle, funny, smart and relaxed! More

Honest Lexus dealer Straight forward easy to make a deal for a quality vehicle. I came in expecting to haggle over pricing but in return I was sold on the quality of what Straight forward easy to make a deal for a quality vehicle. I came in expecting to haggle over pricing but in return I was sold on the quality of what I was purchasing. Jamal and Chuck took care of me. More

Awesome Care all around Jamal did an awesome job assisting us with our trade in and purchase from start to finish. His after care was outstanding. Anything we needed, any que Jamal did an awesome job assisting us with our trade in and purchase from start to finish. His after care was outstanding. Anything we needed, any questions we had.. Jamal got the job done. We are very please with the service we received. Mike did a great job securing financing for us and he assisted us with the GAP insurance coverage. Mike went above and beyond as well. We are glad we found Lexus of Sacramento. More

Absolutely Best Dealer experience I've ever had We were just looking around for cars and I really wanted to own my very first Lexus for a really long time. We came to Lexus of Sacramento not having We were just looking around for cars and I really wanted to own my very first Lexus for a really long time. We came to Lexus of Sacramento not having any idea how it's going to go down. Really wanted to get 2014 es 300h as the price for a used car would be minimal and will guarantee Lexus service. However, we met Mr. Keneddy. He asked if we had looked into 2017 es300h and we did have but it was little out of budget for us. So he broke down all the costs and everything and gave us an offer that we couldn't deny. Here we are signing off on a brand new 2017 Lexus es300h. It was an hour dealing with him, and will always remember our deal since he was our very first Lexus dealer. I know to whom I'll be going in few years for another Lexus. I highly recommend everyone to contact him and you won't be disappointed. We finally found a dealer/dealership of our liking. Thank you! More

Great fast Service ! It was the best experience ever buying a car. Jamal and his staffs were amazing. Knowledgeable and very helpful people. Will recommend to everyone to It was the best experience ever buying a car. Jamal and his staffs were amazing. Knowledgeable and very helpful people. Will recommend to everyone to Lexus of Sacramento. More

A solid five-star experience As a true hard-core car guy I am hard to impress. I'm especially hard to impress enough to wholeheartedly recommend a business. I have owned cars from As a true hard-core car guy I am hard to impress. I'm especially hard to impress enough to wholeheartedly recommend a business. I have owned cars from numerous luxury car manufacturers and have also helped numerous friends buy cars. I am inclined to say that the sales experience at Lexus of Sacramento is the best in recent memory. Friendly, professional, knowledgeable service, quick process from vehicle selection to finance, and excellent follow-up all add up to a solid five-star experience. Special thanks to Jamal Kabir for real VIP treatment and to Christian Simon for running an outstanding team. More