Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,845 Reviews of Lexus of Sacramento - Service Center
Sort by
December 24, 2020
This was for my free 12 month service. Despite having only 4200 miles on my car, I was treated with professionalism and Mike and all involved were great. only 4200 miles on my car, I was treated with professionalism and Mike and all involved were great. More
by ROLLIEEMKAY
Verified CustomerEmployees Worked With
Mike Huttleston
December 24, 2020
The service was fast, professional, and done properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and properly. Erich saw to my needs and - as usual - I am pleased with the outcome. Lexus Of Sacramento is the only place my car has been serviced and it is over 14 years old. More
by DAVERSTEEGH
Employees Worked With
December 23, 2020
Nick Cruz was totally on top of the work needed on my car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. car. This was a recall item that basically replaced all the leather in the interior of my car and it now looks almost like new. More
by MARATHONER0
Employees Worked With
December 22, 2020
With the Corona virus Pandemic in full gear, I felt secure being inside during the service to my vehicle. My appointment with Mike Huttleston was as scheduled. He consulted with me during the wait ti secure being inside during the service to my vehicle. My appointment with Mike Huttleston was as scheduled. He consulted with me during the wait time to review other repair concerns identified by the technicians. More
by MAGGIE.TEMPLE
Employees Worked With
Mike Huttleston
December 16, 2020
The presidential detail service was excellent. This is the 3td time having my car detailed over the year. Also, this is my 3rd Lexus 350 purchase. the 3td time having my car detailed over the year. Also, this is my 3rd Lexus 350 purchase. More
by mjones53
December 15, 2020
As always I was very impressed with the professionalism of the service department. Mike H. Is very attentive. Was able to make sure I had a loaner car while mine was being serviced. of the service department. Mike H. Is very attentive. Was able to make sure I had a loaner car while mine was being serviced. More
by MARYHARMON58
Employees Worked With
Mike Huttleston
December 13, 2020
I appreciate the door to door service for my Lexus. There was no need to come into the dealership. I felt very happy to be able to avoid exposure. was no need to come into the dealership. I felt very happy to be able to avoid exposure. More
by risch40
Employees Worked With
John Dickinson, Mike Huttleston
December 10, 2020
45,000 reck. Requested the tires cked as I kept loosing pressure and had to have the tires inflated several times. At xx out time was told tires were fine. Next day pressure down. Went to a tire shop wher pressure and had to have the tires inflated several times. At xx out time was told tires were fine. Next day pressure down. Went to a tire shop where a puncture was found. Disappointing to say the least. Labor is the costly part of the service and they failed. More
by BEADINA14
Employees Worked With
December 07, 2020
Top notch service! Always quick to greet you and get you out the door. My sales rep went over everything with me thoroughly and went the extra mile compared to some previous appointments. out the door. My sales rep went over everything with me thoroughly and went the extra mile compared to some previous appointments. More
by KANICKOLS
Employees Worked With
Eric Pantoja
December 07, 2020
I only needed an oil and filter change at this service but as usual is was a very pleasant wait while I enjoyed some coffee. I miss the morning treats but I understand why they are not available during th but as usual is was a very pleasant wait while I enjoyed some coffee. I miss the morning treats but I understand why they are not available during these trying times. Maybe next service they will be back. More
by GSODERVICK2
Employees Worked With
Mike Huttleston
