Lexus of Sacramento - Service Center

I purchased a Lexus after having many Toyotas. I have not been disappointed with either the car nor the service. Even during the covid the dealership has preformed on a very professional level. not been disappointed with either the car nor the service. Even during the covid the dealership has preformed on a very professional level. More

I love your dealership you go the extra mile, by providing a car and washing my car after service. Your service writer's always friendly. providing a car and washing my car after service. Your service writer's always friendly. More

I rated Tracy a bit low because. when i sat with here and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens muc and told her of the couple of concerns i had with my new lexus she did not hear what i said. when i reviewed the work order it stated my concens much different than i said. i went back and pointed my concerns to her. More

Always a great experience. Christina Carson is usually my advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. advisor. Never upselling me on things I dont need, very upfront and honest with me everytime. More

The service at the Sacramento Lexus continues to be a great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. great experience...Tracey is my go to person and has always been professional, efficient, timely and caring. More

All very pleasant. Set up my phone for me. Only problem, it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it doesn't work. Next time I'm in I'll have them undo. Waiting for a part. Should have been in by now. Haven't heard from anyone. Please check on it, before the trunk bashes in my husband's head More

I have always been very happy with the dealership. Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! Started with a 2004 Lexus 350 and now have had a 2015 for 5 years! It's still like new! And only 33,000 miles on it! More

Bought my tires here and they’ll let me pay tire rotation and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do the same More

Our Rx needed repair and service and it was done perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! More

Everyone was friendly. My recall was taken care in a timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. More