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Lexus of Sacramento - Service Center
Sacramento, CA
1,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,845 Reviews of Lexus of Sacramento - Service Center
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October 15, 2020
Bought my tires here and they’ll let me pay tire rotation and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do and balancing after 5000. I normally go to les schwab that do free tire rotation and balancing every 5000 miles for tire life. Promised me they’ll do the same More
by TONGTEN
Verified CustomerEmployees Worked With
October 15, 2020
Our Rx needed repair and service and it was done perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! perfectly and with great care. Thank you, Brandy- you’re the BEST! We enjoyed the loaner car too! More
by C&H Bolton
Employees Worked With
Brandy Joseph
October 14, 2020
Everyone was friendly. My recall was taken care in a timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. timely manner. Did miss the donuts in the waiting area, but understand because of the virus. Thank you for your great service. More
by DARRELLLAREE
Employees Worked With
I can’t remember who helped me.
October 14, 2020
Scheduling the thirty thousand miles service of my car was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that wo was very easy, I made the appointment on the phone and the person I spoke with was very professional in assisting me. I got the date and time that worked well with my schedule. More
by LAJESSBOY
Employees Worked With
Brandy Joseph
October 14, 2020
Excellent customer service, all around! Brandy was the best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't hav best as always, and loved that they offered a pick up and delivery service!!! The work was done sooner than expected, and best of all? I didn't have to leave home! More
by NXLC
Employees Worked With
Erica - Transportation, Brandy Joseph
October 14, 2020
Everything was done to my satisfaction except the tiny touch up. I had to return to have it done. It was promptly done to my satisfaction. touch up. I had to return to have it done. It was promptly done to my satisfaction. More
by JMACEO
October 14, 2020
Nick Cruz is the consummate professional. He always ensures that he is not only solving the problem, but also ensuring customer satisfaction. He consistently exhibits a high level of professionalism an ensures that he is not only solving the problem, but also ensuring customer satisfaction. He consistently exhibits a high level of professionalism and provides exceptional service in all of my interaction with him. More
by VOMAKI
Employees Worked With
October 13, 2020
Everything went smoothly. I was there for less than an hour for a maintenance visit. I have nothing negative to report on this visit. Thank you. hour for a maintenance visit. I have nothing negative to report on this visit. Thank you. More
by JOYCE.KLEIN
Employees Worked With
Ryan Hansen
October 13, 2020
They handle the customer with professionalism and friendly. They always smile and very efficient to their job. The request was granted right away and without delays. friendly. They always smile and very efficient to their job. The request was granted right away and without delays. More
by YVAN_JORDAN41
Employees Worked With
Brandy Joseph
