Lexus of Sacramento - Service Center

Pleased with overall experience. Greeted upon arrival with no wait time. Car was serviced in time stated. Waiting area comfortable and clean. Would recommend service dept, with no wait time. Car was serviced in time stated. Waiting area comfortable and clean. Would recommend service dept, More

The service writer is knowledgeable, understanding, and accommodates reasonable requests by the customer. The practice of a loaner vehicle without charge while your vehicle is being serviced is a unique a accommodates reasonable requests by the customer. The practice of a loaner vehicle without charge while your vehicle is being serviced is a unique additional benefit. To my knowledge Lexus is the only car company which consistently provides this feature. The service philosophy of Lexus is one of the major reasons the Lexus was purchased. More

Good people great help no drama Nick was very helpful. Joe is super knowledgeable has been very helpful in the past. Well maintained facilities, I have been a customer for about 8 years. Joe is super knowledgeable has been very helpful in the past. Well maintained facilities, I have been a customer for about 8 years. More

The service department is great, I have been working with Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. Christina since I bought my Lexus, she keeps everything up to date. I appreciate her personized service. More

Great service and staff. No issues, everything was easy. I always enjoy this dealership, and recommend it to all my friends interested in purchasing a new vehicle. I always enjoy this dealership, and recommend it to all my friends interested in purchasing a new vehicle. More

Lexus of Sacramento is the Best in the Industry. I'm always treated like family. When I need anything for my vehicle, Lexus of Sacramento takes care of me and my vehicle. They are a cut above the rest always treated like family. When I need anything for my vehicle, Lexus of Sacramento takes care of me and my vehicle. They are a cut above the rest of the competition. Nick Cruz is my service advisor, he's family to me, he always makes sure that things are done to perfection. Diamond Status in my book More

Lexus of Sacramento provides excellent customer service. Mike Huttleston is my service representative and he is always personable and professional. All the staff that have assisted me (Lyft service and ch Mike Huttleston is my service representative and he is always personable and professional. All the staff that have assisted me (Lyft service and check out) are so pleasant and make the experience easy and welcoming. More

Always fast, friendly service. Customer service is stellar. Lobby is always clean and fully stocked with water, coffee or tea. Great location. Thank you, Lexus. stellar. Lobby is always clean and fully stocked with water, coffee or tea. Great location. Thank you, Lexus. More

Overall the service was friendly and smooth. Two ladies contacted me before the service to add service recalls to the regular maintenance. Eric Pantoja was courteous and professional. contacted me before the service to add service recalls to the regular maintenance. Eric Pantoja was courteous and professional. More

Nick always takes good care of me and makes sure everything is done right. This is a big reason this is our 6th car from Lexus Sacramento everything is done right. This is a big reason this is our 6th car from Lexus Sacramento More