Lexus of Sacramento - Service Center

Service was explained clearly and completed to our satisfaction. Dealership is nice and clean. Staff overall is friendly and courteous. Will come again for future services. satisfaction. Dealership is nice and clean. Staff overall is friendly and courteous. Will come again for future services. More

they didn't offer me a car. and tried to charge me for my service en tho it has been pre-paid for like 4 years or something. service en tho it has been pre-paid for like 4 years or something. More

Very much enjoyed working with service advisor Mike. Work was completed at the promised time. I just wished that when I brought up my brake issue with another service advisor a year ago, that it was Work was completed at the promised time. I just wished that when I brought up my brake issue with another service advisor a year ago, that it was taken care of at that time. Thank you. More

we've been to your dealership for almost 20 years and we've never had a bad experience. Although I worked with everyone in service and then some, they are all top rated... we've never had a bad experience. Although I worked with everyone in service and then some, they are all top rated... More

Love that they give you a car to use and will wash your car too Also helpful solving issues. Clean show room and waiting areas car too Also helpful solving issues. Clean show room and waiting areas More

The Staff was pleasant & professional. The Service was expedited and through, I have no complaints about the Lexus service department. I enjoyed working with Eric. expedited and through, I have no complaints about the Lexus service department. I enjoyed working with Eric. More

The customer service is good. I purchased a 2017 Lexus last year. I have been taking it to Lexus of Sacramento for its maintenance every 5000 miles as recommended. The last two times after being serviced last year. I have been taking it to Lexus of Sacramento for its maintenance every 5000 miles as recommended. The last two times after being serviced I am experiencing issues with the car. The windshield wiper fluid does not come out (worked before taking it to the dealer. Now my air conditioner is blowing out warm air). I mentioned the wiper fluid and was told that the hood of the car had been painted. Not sure when this had happen. I am frustrated with the overall service that is being done with the technicians. More

I have been using only Lexus Service since 2005. The staff is friendly and professional and work completed on schedule. My vehicle has been well maintained and although I want a new vehicle, I don’t ne staff is friendly and professional and work completed on schedule. My vehicle has been well maintained and although I want a new vehicle, I don’t need one. Even during COVID I felt comfortable waiting in the customer lounge. More

Brandy Joseph in the service department is excellent!!!! Very Convenient service appointments and clean loaner cars. Excellent service, pricing and the overall staff is great! Very Convenient service appointments and clean loaner cars. Excellent service, pricing and the overall staff is great! More

Brandy keeps on top of everything. I can tell you for sure that my service experience has improved since she became my service representative. I always know where things stand instead of being left gues sure that my service experience has improved since she became my service representative. I always know where things stand instead of being left guessing. Thanks Brandy. More