Lexus of Sacramento - Service Center

Consistantly great service Came in for a routine oil and filter change Mike suggested, since I was so close to 50K miles, that I have that service performed which included inspe Came in for a routine oil and filter change Mike suggested, since I was so close to 50K miles, that I have that service performed which included inspections of the car's overall health. As it turned out, the front brake pads and the rotors were shot. I was unaware of the brakes as the car had no apparent problem stopping, not even a squeal coming from the worn out rotors and pads. I was given a loaner car until my car was repaired. Mike saved me from further damage the the car not to mention to myself and/or others. More

Excellent service department, courteous and knowledgeable staff informed of what was going to be done and timely delivery. Well maintained facility and good follow up department, courteous and knowledgeable staff informed of what was going to be done and timely delivery. Well maintained facility and good follow up system. More

Great service. Had a damaged tire and came in without reservation and didn't have a problem with replacement. Mike was great to work with as always Had a damaged tire and came in without reservation and didn't have a problem with replacement. Mike was great to work with as always More

Great oil change service and wifi The service was great and they cleaned my car very nicely. I was able to use the wifi in the lobby on my laptop while I waited during my lunch hour. The service was great and they cleaned my car very nicely. I was able to use the wifi in the lobby on my laptop while I waited during my lunch hour. More

Service/Maintenance Services was fast and efficient. However, staff did not great me properly when I arrived to the dealer. I did not get a verbal explanation of what ser Services was fast and efficient. However, staff did not great me properly when I arrived to the dealer. I did not get a verbal explanation of what services were performed on the car, which is what I usually get from Toyota. Otherwise, the dealership was nice, my advisor was nice, and the service was quicker than I thought. I like having the option to borrow a loaner car if I need it. More

Love Lexus of Sacramento Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the Christina is the BEST! She is wonderful to work with and we ask for her every time! Chuck went out of his way to answer all my questions regarding the new IS 300 F Sport. More

Lexus Service It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I vi It was okay and Nick Cruz is always great to work with but I feel Lexus service charges are way too high......could do better on the car washes. I view Lexus as the best of the best but it's not always the case. More

Great Service. No complaints. Service at Lexus IS great. Staff is friendly. Gave me a loaner. Let me keep it for an extra day because my car was not done. No complaints. Service at Lexus IS great. Staff is friendly. Gave me a loaner. Let me keep it for an extra day because my car was not done. More

Awesome! Quick and easy. We have been going to Lexus of Sacramento for years. Service you can trust- I wouldn't go anywhere else! We too appreciate utilizin Quick and easy. We have been going to Lexus of Sacramento for years. Service you can trust- I wouldn't go anywhere else! We too appreciate utilizing the loaner car program. More

Quick and Easy Brandy is always on top of everything. She has everything scheduled on time while keeping me up to date and provides recommendations. Quick and easy f Brandy is always on top of everything. She has everything scheduled on time while keeping me up to date and provides recommendations. Quick and easy from my point of view. Thanks. More