Lexus of Sacramento - Service Center

Customer Experience My appt. for 10,000 mile service was excellent My representative Mike Huttleston is very helpful and makes my appointments informative and pleasant. M My appt. for 10,000 mile service was excellent My representative Mike Huttleston is very helpful and makes my appointments informative and pleasant. My previous experience with Kathy Canole and Samantha Williamson is also wonderful. More

Great customer service I made an appointment to have my Lexus serviced on Jan 17th. I got my days mixed up and brought the Lexus in for service a day early on Jan 16th. Tr I made an appointment to have my Lexus serviced on Jan 17th. I got my days mixed up and brought the Lexus in for service a day early on Jan 16th. Tracey Cach, Service Consultant, was able to help me get the car serviced since I was already there. I appreciated this effort to provide customer service. More

50000 mile service Greeted quickly. Work done on time. I was informed battery was declining. New battery installed and I was on my way. Great service. Christina kep Greeted quickly. Work done on time. I was informed battery was declining. New battery installed and I was on my way. Great service. Christina kept me informed. More

Excellent service I love the service provided by Lexus dealer, it’s excellent.keep up the good work, i would recommend this dealer to all my family and friends I love the service provided by Lexus dealer, it’s excellent.keep up the good work, i would recommend this dealer to all my family and friends More

Super amazing This dealership has the best group of highly professional staff. Friendly, courteous, professional, and knowledgeable. From the time of arrival to This dealership has the best group of highly professional staff. Friendly, courteous, professional, and knowledgeable. From the time of arrival to receipt of your car if you need anything or have questions they are there to help. My service advisor James Fuchs is the best. Dave Torkelsen has a great group of people. More

GREAT Customer Service Every staff member at this Lexus Dealership makes you feel so welcomed. Everything that that is going to be serviced is explained before and after co Every staff member at this Lexus Dealership makes you feel so welcomed. Everything that that is going to be serviced is explained before and after completion. I never leave with any questions that were not answered. LOVE this dealership!!!! More

Great customer service received from staff at Lexus. Kudos to Sacramento Lexus dealership for helping with my car issue and providing me a loaner car. customer service received from staff at Lexus. Kudos to Sacramento Lexus dealership for helping with my car issue and providing me a loaner car. More

Mike Huttleston is a great service rep and always goes out o Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it th Mike always goes out of his way to help me with my Lexus service needs. My LS460 was in for intermittent wipers that did not work and he saw to it that the situation was corrected. More

Great Visit at the Service Department I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The commu I had several miscellaneous things that needed to be taken care of. It was not time for a regular service but I still received great care. The communication was excellent, informing me they needed to order a part and they would need the car overnight until the next day. Thank goodness for the loaner car I had, it made the unexpected overnight service stress free. More

Tracy Cach was the best service person you will ever meet. I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX I rate my service 10 out of 10. My service person makes sure my serives get done and done correctly. Tracy has been wonderful help since I had my RX450. More