Lexus of Sacramento - Service Center

My car was serviced in a timely manner and I was offered a loaner which was clean and comfortable. I was a little confused as I was checked out and went outside and was sent back to take care for a payment, a loaner which was clean and comfortable. I was a little confused as I was checked out and went outside and was sent back to take care for a payment, (which was not required). The person who sent me back, later stated he didn’t not know that. More

Oil changed, checked afterwards no oil . Made an appointment to check, canceled appointment, they rescheduled Made an appointment to check, canceled appointment, they rescheduled More

Exceptional Customer Service by Nick and Sacramento Lexus is my Dealership forever. From the moment I pull into the driveway and enter the service bay I feel Welcome and cared for. The Service Team works tog is my Dealership forever. From the moment I pull into the driveway and enter the service bay I feel Welcome and cared for. The Service Team works together like no dealership I’ve been associated with before. All of the Service Advisors go above and beyond to answer my every question and concern. I truly appreciate their taking the time and patience with me. My Lexus is Always returned to me clean and ready as promised. Five Stars for the Entire Staff from this Lexus Owner for Life. Keep up the Great Work Sacramento Lexus!! More

Towed in with shredded tire in Saturday’s night at closing. So no one in service department until Monday. On Monday changed tire and said rim was safe to drive as rim was intact. Drove home safely. Ov closing. So no one in service department until Monday. On Monday changed tire and said rim was safe to drive as rim was intact. Drove home safely. Over 90 miles. More

They do a great job at keeping my car running smoothly. Their staff is very nice and helpful. Their staff is very nice and helpful. More

Great! ! Everything was as described, Patrick explained in a concise and clear form the function and features of my car. ! Everything was as described, Patrick explained in a concise and clear form the function and features of my car. More

They always take care of me in a timely manner. I am well satisfied with the service. I am well satisfied with the service. More

Had my car for 12 weeks with no resolution. Lexus Engagement Center at fault. Zz Lexus Engagement Center at fault. Zz More

Service was great. The staff was nice & knowledgeable & professional. They secured me a Lyft ride to & from the mall The staff was nice & knowledgeable & professional. They secured me a Lyft ride to & from the mall More

Lexus of Sacramento provides excellent service to customers and its work quality is very good. customers and its work quality is very good. More