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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,845 Reviews

1,845 Reviews of Lexus of Sacramento - Service Center

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March 26, 2024

I had a scrap on the left front wheel and had it repaired. Basel took very good care of me. The coffee machine was great and the waiting had good chairs. More

by JFGLMG
Recommend Dealer
Yes
Employees Worked With
Basel Simirrieti
Mar 26, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 25, 2024

Attentive, professional, and overall great service They did a fabulous detail job on my car It looked new! More

by dramjd26
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Mar 26, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a great experience with us at Lexus of Sacramento and that your car looks like new after the detail job. Thanks for sharing this positive feedback!

March 23, 2024

Very satisfying Helpful, courteous, prompt on service, I will definitely be returning for future service More

by WEEZELEON
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 23, 2024

Very courteous and thoughtful. Did all that was required and punctual. Very helpful doing what was asked. More

by WEEZELEON
Recommend Dealer
Yes
Employees Worked With
Daren
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Daren and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 23, 2024

Very nice and friendly Very nice and friendly and Razvan was very helpful Very nice and friendly and Razvan was very helpful and he was patient More

by POOYAAFYUNI
Recommend Dealer
Yes
Employees Worked With
Razvan lonita
Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 23, 2024

Seamless service and technical solutions at this dealership. I won't take my lexus anywhere else. More

by iniam84
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus R. and Vee
Mar 25, 2024 -

Lexus of Sacramento responded

We are very happy to hear Gus provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

March 23, 2024

My service at this dealership has always been top notch. Everyone is friendly and professional. Christina in service is the best! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lexus of Sacramento responded

Melissa, Thanks for sharing about your experience with Lexus of Sacramento. Christina and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 22, 2024

Gus, was friendly, kind, knowledgeable, thorough and did everything he told me he would do. He kept me in the loop about my vehicle. More

by sherray jones
Recommend Dealer
Yes
Employees Worked With
Gus
Mar 22, 2024 -

sherray jones responded

Gus was exceptional! My experience was smooth, with excellent customer service.

Mar 22, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gus here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 22, 2024

Always quick to get back to me. Goes the extra mile, even after the sale. More

by BOTHOMPSON62
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 22, 2024 -

Lexus of Sacramento responded

Thanks for sharing your positive feedback with the Lexus of Sacramento team! It's a pleasure to assist you when you need service.

March 22, 2024

Always great service. I would not take my car anywhere else. But I have already give feedback to you. More

by CHUCK79
Recommend Dealer
Yes
Employees Worked With
Tracy cach
Mar 22, 2024 -

Lexus of Sacramento responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

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