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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews
Call Service Center (916) 485-3987

1,852 Reviews of Lexus of Sacramento - Service Center

Sort by
March 23, 2024

Very courteous and thoughtful. Did all that was required and punctual. Very helpful doing what was asked. More

by WEEZELEON
Recommend Dealer
Yes
Employees Worked With
Daren
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Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Daren and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 23, 2024

Very nice and friendly Very nice and friendly and Razvan was very helpful Very nice and friendly and Razvan was very helpful and he was patient More

by POOYAAFYUNI
Recommend Dealer
Yes
Employees Worked With
Razvan lonita
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Mar 25, 2024 -

Lexus of Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 23, 2024

Seamless service and technical solutions at this dealership. I won't take my lexus anywhere else. More

by iniam84
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus R. and Vee
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Mar 25, 2024 -

Lexus of Sacramento responded

We are very happy to hear Gus provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Christian Simon General Manager

March 23, 2024

My service at this dealership has always been top notch. Everyone is friendly and professional. Christina in service is the best! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Lexus of Sacramento responded

Melissa, Thanks for sharing about your experience with Lexus of Sacramento. Christina and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 22, 2024

Gus, was friendly, kind, knowledgeable, thorough and did everything he told me he would do. He kept me in the loop about my vehicle. More

by sherray jones
Recommend Dealer
Yes
Employees Worked With
Gus
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Mar 22, 2024 -

sherray jones responded

Gus was exceptional! My experience was smooth, with excellent customer service.

Mar 22, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gus here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 22, 2024

Always quick to get back to me. Goes the extra mile, even after the sale. More

by BOTHOMPSON62
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 22, 2024 -

Lexus of Sacramento responded

Thanks for sharing your positive feedback with the Lexus of Sacramento team! It's a pleasure to assist you when you need service.

March 22, 2024

Always great service. I would not take my car anywhere else. But I have already give feedback to you. More

by CHUCK79
Recommend Dealer
Yes
Employees Worked With
Tracy cach
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Mar 22, 2024 -

Lexus of Sacramento responded

Thank you, Chuck! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 21, 2024

I liked it Very upfront & professional This is my home dealership Love it so More

by Tom72c
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 21, 2024 -

Lexus of Sacramento responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 20, 2024

They are always courteous and meet our needs We are pleased that they have a loaner car available when we request it. More

by GIL.LEON13
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 20, 2024 -

Lexus of Sacramento responded

Gil, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Nick can assist you with in the future, please let us know. Best Regards, Christian Simon General Manager

March 20, 2024

My appointment was @ 10:30, and I was out of the dealership service before noon. So I'm very happy with the services provided by Lexus of Sacramento. More

by j.Chhun
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 20, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that Christina had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

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