Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews
Call Service Center (916) 485-3987

1,852 Reviews of Lexus of Sacramento - Service Center

Sort by
March 13, 2024

He's always professional, friendly and prompt! Whenever I have a concern he sees to it that it's resolved. More

by L.OGILVIE15
Recommend Dealer
Yes
Employees Worked With
Darrin
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

It's great to know that our team at Lexus of Sacramento has been able to address your concerns promptly and professionally. Thanks for the positive feedback!

March 13, 2024

I was referred to Lexus by family and have been thankful since the day I purchased my car. They genuinely care and make an effort to take care of you. More

by SHANNYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Lexus of Sacramento responded

Shannyn, it's great to know that your family referral led you to us at Lexus of Sacramento and we've been able to meet your expectations. We appreciate the kind words!

March 12, 2024

Nick was friendly, up- beat and efficient throughout our service appointment. Everything was handled to our satisfaction. More

by RCALLES1
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 12, 2024

Easy, quick and friendly Christina is a great Service Rep. very helpful. Free cookies are good too! More

by Ih8uanu
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 12, 2024

The customer service I received from Tracy was excellent. The only small issue I had was that the courtesy wash person or persons left the back window dirty. More

by LADYLEXUS59
Recommend Dealer
Yes
Employees Worked With
Tracy Cach
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tracy here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 12, 2024

Attentive. I like v, I like v, ilike V, I like V. I really like V. More

by JIM.KUCHAR
Recommend Dealer
Yes
Employees Worked With
V
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

The team at Lexus of Sacramento loves seeing great reviews! Thank you, Jim!

March 11, 2024

Excellent service and work was done on time. Will take care for service again at sac Lexus More

by TITUS.TOYAMA
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
Report | Print
March 11, 2024

Excellent staff Sales and service experience was good. We are happy customers. Thanks for the car wash. More

by Threes33
Recommend Dealer
Yes
Employees Worked With
Gustavo Reynoso
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

We're glad to know you had a good experience with our sales and service team at Lexus of Sacramento. Thank you for your kind words, we hope you enjoy the clean car!

March 11, 2024

The person I worked with was professional, courteous and knowledgeable Very helpful, proactive Kind, professional More

by Andreajoy.rn1
Recommend Dealer
Yes
Report | Print
Mar 12, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 10, 2024

Great communication, fantastic on explaining and quick responding, also quick processing Excellent Good Fantastic Amazing good job More

by nhatdao2002
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren
Report | Print
Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

1
...
23
24
25
...
186