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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews
Call Service Center (916) 485-3987

1,852 Reviews of Lexus of Sacramento - Service Center

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March 10, 2024

easy to work with & happy to help i recommend the people there to any lexus owner More

by rafgar100
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

rafgar100 responded

easy to work with & happy to help i recommend the people there to any lexus owner

Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 10, 2024

Ok for the most part Ok for the most part everything went smoothly thanks to Grace and her customer service More

by EBEALLEN
Recommend Dealer
Yes
Employees Worked With
Grace
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Mar 11, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 09, 2024

Very concerned about customer satisfaction and going the extra mile to be sure that happens. More

by MARGARET.SHEDD
Recommend Dealer
Yes
Employees Worked With
Tracy (Cach, Phan A
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you, Margaret! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th More

by Markusdascher
Recommend Dealer
No
Employees Worked With
V Moua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V
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March 08, 2024

Always doing a good job. Everyone very professional. Service is outstanding and even washing my GX460. More

by Geary
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 08, 2024 -

Lexus of Sacramento responded

Thank you for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 08, 2024

Professional and courteous Noted Very courteous friendly young man. Answered all my questions and concerns. It was a good visit overall More

by Bubbadingle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember but he was professional and friendly
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Mar 08, 2024 -

Lexus of Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Sacramento, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Christian Simon General Manager

March 08, 2024

Great customer service and a very clean and friendly waiting room. Christina was very personable and helpful!!???? More

by maryhornsby50
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 08, 2024 -

Lexus of Sacramento responded

Mary, we're delighted to know you enjoyed our customer service and waiting area at Lexus of Sacramento. It's great that Christina was able to assist! Thanks for your review!

March 08, 2024

Christina has always taken the time to make my experience with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! More

by JFLORES916CO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 10, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 08, 2024

Great experience. Attentive service. Great service. Attentive and friendly. Great experience. Attentive and friendly service. More

by PHILIPCHOU881
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business, Philip, and hope to see you again soon! Best Regards, Christian Simon General Manager

March 08, 2024

Very good I liked the serve that I received on that day very much thank you More

by Cameron.sean.huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 10, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

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