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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,846 Reviews
Call Service Center (916) 485-3987

1,846 Reviews of Lexus of Sacramento - Service Center

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March 08, 2024

Christina has always taken the time to make my experience with Lexus a pleasure. Also would like to thank Jay, Steve, Glenn for there help at the parts counter! More

by JFLORES916CO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 10, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 08, 2024

Great experience. Attentive service. Great service. Attentive and friendly. Great experience. Attentive and friendly service. More

by PHILIPCHOU881
Recommend Dealer
Yes
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Mar 10, 2024 -

Lexus of Sacramento responded

Thanks for sharing about your experience with Lexus of Sacramento. We appreciate your business, Philip, and hope to see you again soon! Best Regards, Christian Simon General Manager

March 08, 2024

Very good I liked the serve that I received on that day very much thank you More

by Cameron.sean.huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Mar 10, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 08, 2024

I have been happy with the services for at least 10 years. Now please stop asking. If I have a problem, I will tell you. More

by MREEDFLUTE
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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March 08, 2024

I made an appointment. When I made the appointment I told them about my drivers seat issue. When I dropped the car off they didn't know about it. I explained my problem. Th More

by Markusdascher
Recommend Dealer
No
Employees Worked With
V Moua
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : V
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March 06, 2024

They got me in for service even though I messed up on the service date. More

by Dani
Recommend Dealer
Yes
Employees Worked With
V moua
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Mar 06, 2024 -

Lexus of Sacramento responded

Dani, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

March 06, 2024

It was very nice. The process was smooth. Raj was very attentive and nice and accommodating. More

by vanessango12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj Kundiwala
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Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with Raj and our team. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

March 06, 2024

Gus was very professional, prompt, and concise throughout the service. Gus provided exceptional service from the beginning through end. More

by johnvincent_777
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Reynoso. He provided excellent service.
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Mar 06, 2024 -

Lexus of Sacramento responded

John, Thanks for sharing about your experience with Lexus of Sacramento. Gus and our team appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 06, 2024

Vee always provides us with the best service. Very professional and highly recommended!! Vee takes great care of his customers More

by SHEILAROSE4948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vee
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Mar 06, 2024 -

Lexus of Sacramento responded

Thank you for the kind words! We look forward to sharing your compliments with Vee and the rest of our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

March 05, 2024

Awesome services of all people who helped us, very professional we are very satisfied and we will recommend to others to go to Lexus Sacramento. More

by MCL
Recommend Dealer
Yes
Employees Worked With
Basil
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Mar 05, 2024 -

Lexus of Sacramento responded

We're so glad to know you had a positive experience with us at Lexus of Sacramento! Your recommendation means the world to our team. Enjoy your new ride and we look forward to serving any future needs.

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