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Lexus of Sacramento - Service Center

Sacramento, CA

4.7
1,852 Reviews
Call Service Center (916) 485-3987

1,852 Reviews of Lexus of Sacramento - Service Center

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March 05, 2024

It was good as always. Everyone was nice & professional! Great service! Have a good day More

by AMBROSE9775
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cruz
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Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for choosing Lexus of Sacramento! See you next time.

March 05, 2024

Very happy with this detail work and Darin was super helpful! They need to detail their loaners! More

by vino101villa
Recommend Dealer
Yes
Employees Worked With
Darin
Report | Print
Mar 05, 2024 -

Lexus of Sacramento responded

Thanks for giving Darin a shoutout for his helpful service! We'll take note of your comments regarding the loaner vehicles, too, as we continually strive to provide 5-star experiences for our valued customers. Take care!

March 05, 2024

My experience with Christina is always pleasant & thorough. She is easy to talk to & recommends a few upgrades on the service in a natural manner. No pressure but sincere. Actually all the staff at t More

by lyzestylz
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
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Mar 05, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina always meets your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 05, 2024

Excellent service from check in by concierge, efficient and helpful customer service from Christina Carson who answered my questions regarding driver's instrument system. Car service was completed within t More

by smiwamoto21
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
March 03, 2024

Explained the whole process and everyone was friendly. He even called for update regarding my vehicle status More

by Kathleenlagera
Recommend Dealer
Yes
Employees Worked With
V
Report | Print
Mar 03, 2024 -

Lexus of Sacramento responded

It has been a pleasure serving you, Kathleen. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

March 02, 2024

Good friendly efficient service That is all i have to say- pleased as always Yes More

by Rich.Koppes
Recommend Dealer
Yes
Employees Worked With
Darren
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Thank you, Rich, for choosing Lexus of Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Christian Simon General Manager

March 02, 2024

Very friendly, professional, attentive and met all my needs. I do miss the donuts???? I've never been disappointed in all the years I've been using them!! More

by ZIMMERMAN.ART
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Thank you, Art! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Sacramento. Best Regards, Christian Simon General Manager

March 02, 2024

Excellent Great service, in time. She call or text when the car was ready Explaining very well More

by REPLYVITA07
Recommend Dealer
Yes
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Thanks for sharing your thoughts about your experience with Lexus of Sacramento. We appreciate your business and hope to see you again soon! Best Regards, Christian Simon General Manager

March 02, 2024

Always satisfy with their job Nice and friendly staff, nice and clean environment, great job More

by Wahidasamadi
Recommend Dealer
Yes
Report | Print
Mar 03, 2024 -

Lexus of Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lexus of Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Christian Simon General Manager

March 02, 2024

Efficient, attentive, knowledgeable, friendly. Lexus made the experience very easy. I will be back. Happy More

by regchuck1
Recommend Dealer
Yes
Employees Worked With
Christina Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Carson
Report | Print
Mar 02, 2024 -

Lexus of Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Christian Simon General Manager

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