Lexus of Sacramento - Service Center

Robert was able to help us identify the car we were looking for and arranged financing ahead of us traveling 2:30 hours to see the car in person. We test drove signed paperwork and left with our vehicl looking for and arranged financing ahead of us traveling 2:30 hours to see the car in person. We test drove signed paperwork and left with our vehicle that same day. Great overall experience and we will be back to work with Robert and Lexus of Sacramento More

I have a problem with my dashboard panel they fix it very good and very fast. good and very fast. More

I love the customer service and my service advisor is awesome! Thank you for the great service! awesome! Thank you for the great service! More

She is always very attentive and a sweetheart. Always enjoying to work with her. A+ Always enjoying to work with her. A+ More

Christina always takes good care of me and my wife/ she is cordial without being syrupy or fake at all. Gets the job done is cordial without being syrupy or fake at all. Gets the job done More

Communication soliciting the appointment was persistent but the communication during and after the service was lousy. I picked up my car after hours so I didn’t receive a verbal or written report. I emai but the communication during and after the service was lousy. I picked up my car after hours so I didn’t receive a verbal or written report. I emailed service member asking for detailed of service for my records. Never received. I called service associate and asked for report to be emailed. Never received. One of my concerns was the condition of the battery. He stated it was “fine”. Two months later my battery went out. More

Their service staff is top notch. My assigned specialist V Moua is simply the best. Last time I was there, it was past closing to pick up my car, but V and his assistant patiently wai My assigned specialist V Moua is simply the best. Last time I was there, it was past closing to pick up my car, but V and his assistant patiently waited for me.I was delayed because of traffic. And I got back my car washed and the tires shining as usual! More

Easy to schedule. Customer service rep was responsive to my questions and concerns. Appreciate the Uber/Lyft option. Customer service rep was responsive to my questions and concerns. Appreciate the Uber/Lyft option. More

It was easy to make appointments. Service was completed in timely manner Nick made my visit very convenient. Service was completed in timely manner Nick made my visit very convenient. More

Attentive with good communication about progress of service completion. Areas to relax while waiting, with water and coffee available. service completion. Areas to relax while waiting, with water and coffee available. More