Lexus of Sacramento - Service Center

Mike Huttelston is the most helpful service advisor we have ever dealt with. Service department always does excellent work. have ever dealt with. Service department always does excellent work. More

Needed a smog test and Tracey and Kevin were very accommodating. Highly recommend this establishment for service needs. accommodating. Highly recommend this establishment for service needs. More

Eric is a polite professional young man. I enjoyed working with him, he is cheerful & knowledgable. The dealership is nicely remodeled & well maintained. I enjoyed working with him, he is cheerful & knowledgable. The dealership is nicely remodeled & well maintained. More

My wife and I appreciated the friendliness of Mike and his assistants. The fellow who assisted us with the navigation was very helpful.. The facilities while we were waiting we’re very accessible. The ch his assistants. The fellow who assisted us with the navigation was very helpful.. The facilities while we were waiting we’re very accessible. The chairs were very comfortable and nice to have …the coffee, latte and snacks and restrooms were readily available and so much appreciated! More

five stars. Tracey was a great help. The work could have taken over 2 days but was done in 4 hours. Tracey was a great help. The work could have taken over 2 days but was done in 4 hours. More

My wife and really enjoy taking our 2020 RX450h into Nick at Sacramento Lexus. He’s alway easy to get on the phone even if I have to leave a voice message, he’s back with me properly. Nick seems to understan at Sacramento Lexus. He’s alway easy to get on the phone even if I have to leave a voice message, he’s back with me properly. Nick seems to understand just what I ask for and makes it happen every time. Ya the car is always returned clean inside and out. Thanks Nick for managing our vehicle as it was your own. You’ve made return customers.👍 More

Eric was very professional & courteous. I made an appointment and took my SUV in to have a service done. This was my first experience with Lexus of Sacramento and Eric made my experience ea I made an appointment and took my SUV in to have a service done. This was my first experience with Lexus of Sacramento and Eric made my experience easy, since he wasn’t sure how long it would take to service my car he recommended I get a loaner very convenient for me and I got my SUV back fast, with a complimentary vehicle check & car wash. More

I needed my car at a certain time today. Eric stated they’ll do what they can. I appreciate the fact that my car was done just in time. Thank you Lexus of Sacramento! Eric stated they’ll do what they can. I appreciate the fact that my car was done just in time. Thank you Lexus of Sacramento! More

The service consultant Mike Huttleston is always helpful and knowledgeable with any issues and explains in details when I have questions. This is the reason why I always make an appointment with him. and knowledgeable with any issues and explains in details when I have questions. This is the reason why I always make an appointment with him. More

Excellent Customer service. “V” took the time to listen to my issue and I was able to correct it in a timely manner. He was EXTREMELY respectful, professional, and knowledgeable “V” took the time to listen to my issue and I was able to correct it in a timely manner. He was EXTREMELY respectful, professional, and knowledgeable . More