Lexus of Sacramento - Service Center

The Lexus Service provided excellent customer service and technical service on our NX 300. The personnel we encountered were very courteous and took care of us while we waited for our NX service to be compl technical service on our NX 300. The personnel we encountered were very courteous and took care of us while we waited for our NX service to be completed. More

Always been excellent and we’ve been with them for years. I would definitely recommend them. I would definitely recommend them. More

I always feel very well treated and they a do great job in explaining things and are efficient and thorough! in explaining things and are efficient and thorough! More

Best dealership! Eric is ALWAYS wonderful. My NX maintenance was completed with attention to detail. Eric always takes care of my requests and ensures that I am comp Eric is ALWAYS wonderful. My NX maintenance was completed with attention to detail. Eric always takes care of my requests and ensures that I am completely satisfied. The communication was clear and the reminders of my upcoming appointment was on point. I consider Lexus of Sacramento to a notch above the rest. I had my 40k mile maintenance done and I can tell they did everything that was on the paper. I really love this place and am so glad I purchased from this dealership!! Keep doing what you all do. Special shout out to the valet. This young lady is super sweet. She was working in a boot and was moving so fast I didn’t even realize she was injured. Thank you Lexus as she is truly an asset to the company!!! More

In for an oil and filter change and it took 3 hours to get it done when it was estimated an 1 hour and 45 minutes. The mileage on my odometer read almost 100 miles off. Someone probably took it for a joy get it done when it was estimated an 1 hour and 45 minutes. The mileage on my odometer read almost 100 miles off. Someone probably took it for a joy ride! I will never go to this dealership again for anything! More

Great service. Even better repair and improvements to my Lexus. 105,000 miles and perfect condition thanks to their mechanics Even better repair and improvements to my Lexus. 105,000 miles and perfect condition thanks to their mechanics More

Easy making an app with great Service and friendly people to answer all questions also appreciate the car wash people to answer all questions also appreciate the car wash More

Excellent customer service provided by Christina in the service department. Great Team work to Rich. service department. Great Team work to Rich. More

Very clean and easy to navigate. I was helped immediately as I walked in. Phan was very friendly and professional as he helped me. I was helped immediately as I walked in. Phan was very friendly and professional as he helped me. More

Great experience start to finish. Even though there were about a dozen cars to check in for service, I was greeted promptly, checked in, and off to my ride in about 15 minutes. The gr Even though there were about a dozen cars to check in for service, I was greeted promptly, checked in, and off to my ride in about 15 minutes. The greeters and V were all very courteous & pleasant people. The cashier also was pleasant. My car was ready in a timely manner. Not one person I dealt with left me feeling like I was a bother & interrupting their day. (Like other dealerships). Customer Service is top notch at Lexus of Sacramento. More