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Lexus of Santa Fe

Santa Fe, NM

Overview
Employees
Reviews
4.9
661 Reviews
Lexus of Santa Fe in Santa Fe, NM, also serving Espanola, NM and Los Alamos, NM is proud to be an automotive leader in our area. Since opening our doors, Lexus of Santa Fe has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 661 reviews

March 13, 2024

Everyone was so kind, Isaiah was great to work with especially this being my first car and Jarvis was extremely patient and helpful through the entire process. More

by zupkodaisia04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Isaiah Martin
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Mar 15, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your positive experience with our team, especially Isaiah and Jarvis! Providing excellent service, especially for your first car purchase, is our priority. We're glad Isaiah was great to work with and that Jarvis was patient and helpful throughout the entire process. Thank you for choosing us, and we appreciate your kind words. We look forward to serving you again in the future!

March 12, 2024

Always able to get appointment; pleasant and knowledgeable staff; work always done well. And I get a car wash too! More

by mazzlev46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you consistently have a positive experience with us! Providing excellent service and ensuring your satisfaction is our priority, and we're glad that our staff is pleasant and knowledgeable, appointments are easy to schedule, and the work is always done well. It's great to know that you also appreciate the complimentary car wash. Thank you for your kind words. We appreciate your loyalty and look forward to serving you again!

March 12, 2024

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. More

by Ron Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

March 11, 2024

Brandon did an outstanding job of explaining the service needed an the service was completed. On time, great job. Thank you More

by chucksimko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that Brandon provided you with outstanding service and effectively explained the necessary service for your vehicle. Our team strives to ensure that every customer's needs are met promptly and efficiently, and we're glad to hear that your experience was no exception. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

March 10, 2024

The service department is knowledgeable and helpful. They take the time to discuss your car's needs. More

by jcstan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 13, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 09, 2024

Great customer service, maintenance Dept. Always focuses on the customers needs. They deliver in a timely manner. More

by christyarchuleta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Mar 12, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 03, 2024

staff responsive to my concerns; timely repairs - answered questions and kept me up to date More

by cbburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald- 5 star
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Mar 13, 2024 -

Lexus of Santa Fe responded

We're pleased to hear that the staff was responsive to your concerns, provided timely repairs, answered your questions, and kept you up to date. Clear communication and addressing concerns promptly are priorities for us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

March 03, 2024

Buying our RX was seamless and every person we came into contact with was friendly and helpful. Garvis, the business manger made the process expeditious and has a wonderful sense of humor. Our sales team Ad More

by Andrewsmom519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martin
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Mar 08, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your seamless and positive experience in purchasing your RX at our dealership. It's great that every person you interacted with was friendly and helpful, and we're pleased to know that Garvis, Adrian, and Isaiah contributed to your satisfaction. We appreciate your acknowledgment of their knowledge and the team's effort. Thank you for choosing us, and we're delighted that you're happy with your experience and purchase!

March 01, 2024

Brandon was exceptional in service! He took care of my vehicle and future concerns I may have about my vehicle. More

by Philthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Print
Mar 07, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that Brandon provided you with exceptional service! It's great to know that he took care of your vehicle and addressed any future concerns you may have. Thank you for recognizing Brandon's efforts. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

Easy to make appointments. Attentive service, friendly, quiet waiting area, kept up to date on service. Washed vehicle returned to client. More

by anlamb1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Print
Mar 07, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that your experience with making appointments and the overall service has been positive. It's great to know that the team provided attentive and friendly service and that you appreciated the updates and the fact that your vehicle was returned washed. Thank you for sharing your experience!

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