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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
343 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 343 reviews

March 17, 2024

The dealership located a vehicle with the options that I desired. The vehicle was in the process of being shipped from the manufacturer. More

by eharrach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris J Ortega
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Mar 20, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 15, 2024

The team at Lexus of Santa Fe made the whole experience of buying a car pleasant and easy. I would recommend this dealership above all others I’ve ever interacted with. They were honest and the process was More

by ckolisko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis and Serigo
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Mar 19, 2024 -

Lexus of Santa Fe responded

That's fantastic to hear! We're thrilled that you had such a positive experience at Lexus of Santa Fe and that our team made the car-buying process pleasant, easy, and quick for you. We appreciate your recommendation and value the trust you've placed in us. We're here to ensure your continued satisfaction with our dealership!

Helpful
March 13, 2024

Everyone was so kind, Isaiah was great to work with especially this being my first car and Jarvis was extremely patient and helpful through the entire process. More

by zupkodaisia04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarvis Newman, Isaiah Martin
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Mar 15, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your positive experience with our team, especially Isaiah and Jarvis! Providing excellent service, especially for your first car purchase, is our priority. We're glad Isaiah was great to work with and that Jarvis was patient and helpful throughout the entire process. Thank you for choosing us, and we appreciate your kind words. We look forward to serving you again in the future!

Helpful
March 12, 2024

Always able to get appointment; pleasant and knowledgeable staff; work always done well. And I get a car wash too! More

by mazzlev46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that you consistently have a positive experience with us! Providing excellent service and ensuring your satisfaction is our priority, and we're glad that our staff is pleasant and knowledgeable, appointments are easy to schedule, and the work is always done well. It's great to know that you also appreciate the complimentary car wash. Thank you for your kind words. We appreciate your loyalty and look forward to serving you again!

Helpful
March 11, 2024

First experience was great and only the second Lexus dealer ever utilized. Great service in a practical size operation. More

by Ron Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Mar 14, 2024 -

Lexus of Santa Fe responded

We're delighted to hear that you had a great first experience with us! Providing excellent service in a practical and efficient manner is important to us, and we're glad to hear that we met your expectations. Thank you for choosing us as your Lexus dealer, and we look forward to serving you again in the future!

Helpful
March 11, 2024

Brandon did an outstanding job of explaining the service needed an the service was completed. On time, great job. Thank you More

by chucksimko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
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Mar 14, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear that Brandon provided you with outstanding service and effectively explained the necessary service for your vehicle. Our team strives to ensure that every customer's needs are met promptly and efficiently, and we're glad to hear that your experience was no exception. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

Helpful
March 10, 2024

The service department is knowledgeable and helpful. They take the time to discuss your car's needs. More

by jcstan2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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Mar 13, 2024 -

Lexus of Santa Fe responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 09, 2024

Great customer service, maintenance Dept. Always focuses on the customers needs. They deliver in a timely manner. More

by christyarchuleta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Anthony Baca
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Mar 12, 2024 -

Lexus of Santa Fe responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 03, 2024

Buying our RX was seamless and every person we came into contact with was friendly and helpful. Garvis, the business manger made the process expeditious and has a wonderful sense of humor. Our sales team Ad More

by Andrewsmom519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Martin
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Mar 08, 2024 -

Lexus of Santa Fe responded

We're thrilled to hear about your seamless and positive experience in purchasing your RX at our dealership. It's great that every person you interacted with was friendly and helpful, and we're pleased to know that Garvis, Adrian, and Isaiah contributed to your satisfaction. We appreciate your acknowledgment of their knowledge and the team's effort. Thank you for choosing us, and we're delighted that you're happy with your experience and purchase!

Helpful
March 03, 2024

staff responsive to my concerns; timely repairs - answered questions and kept me up to date More

by cbburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald- 5 star
Report | Print
Mar 13, 2024 -

Lexus of Santa Fe responded

We're pleased to hear that the staff was responsive to your concerns, provided timely repairs, answered your questions, and kept you up to date. Clear communication and addressing concerns promptly are priorities for us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to providing you with excellent service in the future. Safe and happy driving!

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