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Lexus of Tampa Bay

Tampa, FL

Overview
Reviews
Vehicles
4.7
1,326 Reviews
Call Dealership (888) 208-9916
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5852 North Dale Mabry

Tampa, FL

33614

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Showing 1,326 reviews

May 17, 2024

Very smooth and pleasant experience . Na na na na na na na na na na More

by Asma Abod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 20, 2024 -

Lexus of Tampa Bay responded

Hi Asma, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

Helpful
May 16, 2024

Josh is great. He is friendly and detail oriented. He explained to me about services More

by aixiasun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 16, 2024 -

aixiasun responded

I bought my Lexus at Tampa bay Lexus dealer, and brought my car for all scheduled services. I probably will buy a new Lexus from them when the time comes.

Helpful
May 16, 2024

Lavance was very helpful. Aly was supposed to be my rep but he asked LaVance to stepped in. Aly emailed me as a follow up and inquired if I had any questions. I did have q More

by Ikaptzan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavance and Aly
Report | Print
May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 365-7152 -- we hope to hear from you soon.

Helpful
May 16, 2024

Decesion was made to purchase and everything went very smooth.I had no bad experiences. That is the reason I shop at this dealer for their brand or a used vheical. More

by wcarltonsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Helpful
May 16, 2024

We received excellent service from our salesperson Jose and his manager. Very professional and helpful More

by pat.butschle
Recommend Dealer
Yes
Employees Worked With
Jose
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May 20, 2024 -

Lexus of Tampa Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 15, 2024

Median customer service, not impressed with driving a luxury vehicle to have ok customer service at the dealership More

by Unlnown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 17, 2024 -

Lexus of Tampa Bay responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (813) 365-7152.

Helpful
May 11, 2024

Yazan Abdelaal was great. No pressure. My wife and looked at multiple cars a few days ago. Test drove several then walked away. No gimmicks. We visited a few other dealers but More

by keatshd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yazan Abdelaal
Report | Print
May 13, 2024 -

Lexus of Tampa Bay responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Helpful
May 10, 2024

The service agents for Lexus of Tampa Bay are the best. MJ is knowledgeable, helpful and funny. He makes my visits enjoyable. More

by bellserv
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MJ
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May 12, 2024 -

Lexus of Tampa Bay responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 09, 2024

I have had multiple bad experiences with the sales and service department. Even though it is the closest dealership to my home, I will never return to the dealership again for any reason. More

by Jess Ricecracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Jordan
Report | Print
May 10, 2024 -

Lexus of Tampa Bay responded

Hi Jess, we would like to get some more details about your experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (813) 365-7152 to discuss what we can do to help.

Helpful
May 02, 2024

My service agent, Scott, was pleasant, helpful, and informative. I always appreciate the care I receive at the dealership. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 06, 2024 -

Lexus of Tampa Bay responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
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