Lexus of Tampa Bay

The service was efficient, my service rep was kind, prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. prompt and honest. I always feel confident knowing my time is valued, and my car will be serviced in a professional manner. More

Everyone I came in contact with was friendly and helpful, especially the Sales Rep and the Finance Manager. Buying a car is never an enjoyable experience, but this dealership surprised me. especially the Sales Rep and the Finance Manager. Buying a car is never an enjoyable experience, but this dealership surprised me. More

Scheduled an appt at 9AM but car would not start (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved (battery). Had vehicle towed in due to time constraints and was dropped off at 1. I called ahead to advise the vehicle would be towed in. Recieved a call on my wifes phone for some reason to advise they recieved the car and would call back later with results. Recieved a call later in the day to my wifes phone advising they would not be able to look at the car that day. It was a dead battery. I would have changed it myself but figured I would get the Lexus experience and covered under warranty. Once i picked up the vehicle it was covered in bird xxxx and pollen. Lexus of Tampa Bay has gone to the birds and become their waste. Completely turned me off from the brand and will be selling our Lexus shortly. More

Salesman was awesome but every other aspect about this dealership was pure garbage. Leased a RX500h and they kept trying to shove extra packages on top of the cost. Took over 6 hours to finally purchase dealership was pure garbage. Leased a RX500h and they kept trying to shove extra packages on top of the cost. Took over 6 hours to finally purchase the car and while Alberto was top notch, everyone else there seemed to have absolutely no idea what they were doing. I was also grilled on every aspect of my life and treated like xxxx. More

Good attention and explanation at the questions, it’s has easy location in general overall was good! easy location in general overall was good! More

Lexus of Tampa Bay & our service advisor Scott Banta makes our service appointments run flawlessly. Always great service there! makes our service appointments run flawlessly. Always great service there! More

Pam now has a new position. She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. S She recommended another lady work with me. She was excellent as well. I always get the best attention and great service at Lexus of Tampa Bay. Sandra More

Eddie Isin was great and was the ultimate professional. The car was clean and ready to go. The car was clean and ready to go. More

Eddie was excellent. Like all dealers you can't take the first offer but that is not a problem when you have a clear idea of what you want. Like all dealers you can't take the first offer but that is not a problem when you have a clear idea of what you want. More

A very helpful location with staff that did their best to be helpful and communicative during the entire process. be helpful and communicative during the entire process. More