Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Watertown
Watertown, MA
1,859 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,859 reviews
February 29, 2024
I haven’t experienced anything other than purchasing a car, but the dealership was hospitable, responsive, accommodating, and did not pressure me as a potential buyer. car, but the dealership was hospitable, responsive, accommodating, and did not pressure me as a potential buyer. More
by Janetlduncan
Employees Worked With
February 28, 2024
Great service. Super fast. Herb was easy to work with! So happy with my new vehicle! Super fast. Herb was easy to work with! So happy with my new vehicle! More
by Mrsxrnut
February 28, 2024
Exceptional service and incredibly swift! Working with Herb was an absolute breeze—effortless and straightforward. I am thrilled with my new vehicle! It's been a fantastic experience from sta Working with Herb was an absolute breeze—effortless and straightforward. I am thrilled with my new vehicle! It's been a fantastic experience from start to finish. More
by i.3
Employees Worked With
Emile Salem
February 27, 2024
Just bought a car from Lexus of Watertown and Ussa was so incredibly helpful! He made the process so easy and exciting for us ! Can’t recommend enough ! incredibly helpful! He made the process so easy and exciting for us ! Can’t recommend enough ! More
by Dana.sheehan88
Employees Worked With
February 26, 2024
Purchased a 2024 Lexus NX350h from Lexus of Watertown. Kevin Silva was extremely helpful with the process of locating the best vehicle to match my needs. He was able to provide all the packages I wanted a Kevin Silva was extremely helpful with the process of locating the best vehicle to match my needs. He was able to provide all the packages I wanted along with the exterior and interior colors I chose. It was a pleasure working with Kevin as he was extremely responsive to all my questions and is very knowledgeable in the vehicle we purchased. He even offered to continue to support questions about the use of all the bells and whistles that the vehicle comes with as they arrive. The dealership at Lexus of Watertown is very nice with lots of amenities on hand to make your visits pleasant. Thank you again Kevin for all your help in this process. More
by Rich Hommel
Employees Worked With
February 26, 2024
Great sales person, Kevin Silva! Great dealership, Lexus of Watertown! Great all around buying experience! Great dealership, Lexus of Watertown! Great all around buying experience! More
by allenfriedman
Employees Worked With
February 26, 2024
I purchased my very first Lexus from Watertown MA. If you looking for a vehicle from there Eliane is definitely the sales you looking for. She is friendly and patiently answering all the questions I h If you looking for a vehicle from there Eliane is definitely the sales you looking for. She is friendly and patiently answering all the questions I had . She made the process so much easier and smoother. More
by Ying
Employees Worked With
February 25, 2024
Herb was the best. .very helpful from start to finish..made the whole car buying experience easy..thanks again .very helpful from start to finish..made the whole car buying experience easy..thanks again More
by mkelled
Employees Worked With
February 24, 2024
Herb is a wonderful person to deal with. Super helpful and accepted all our requests. He went above and beyond to make sure to we get the car we wanted. He came on his holiday to deliver our Super helpful and accepted all our requests. He went above and beyond to make sure to we get the car we wanted. He came on his holiday to deliver our car and stayed with us the whole time. Would highly recommend him and will definitely go to him for our next car. More
by Dpk
