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Lexus of Watertown

Watertown, MA

4.9
1,595 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,595 reviews

April 04, 2024

Ussa is knowledgeable, friendly and patient. He assures you are satisfied as a customer and works in the interest of the customer. 10/10 with Ussa More

by Kathleen T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Lexus of Watertown responded

Kathleen, we're delighted to know that Ussa provided such a positive experience at Lexus of Watertown. We appreciate your feedback and look forward to serving you again in the future!

April 03, 2024

Sold my CRV here for a great price. Steve was super accommodating and made it totally painless. More

by Harrison
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Lexus of Watertown responded

Harrison, we are so glad that Steve ensured a seamless selling process! Thank you for choosing Lexus of Watertown.

April 02, 2024

Herb was very helpful and made the purchase super easy and smooth. We love the new car!! More

by elizabeth ross
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Lexus of Watertown responded

Your review is music to our ears, Elizabeth! We're thrilled Herb could make your purchase a smooth success and that you're loving the new car. Safe travels from all of us at Lexus of Watertown!

March 26, 2024

John Barstow from Lexus of Watertown helped us purchase our new RX hybrid SUV!! Very friendly and knowledgeable. Great customer experience and whole process was smooth n easy! More

by Vasu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Lexus of Watertown responded

We're delighted to know that John provided you with such a smooth and easy car-buying experience at Lexus of Watertown. Enjoy your new Lexus RX Hybrid and thanks for the review!

March 26, 2024

Had an overall great experience at Lexus of Watertown, everyone I dealt with was extremely friendly and helpful. Most specifically, Leon Barnes did an exceptional job throughout the process with constant More

by jimschauer96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Lexus of Watertown responded

Jim, we're delighted to know you had a great experience at Lexus of Watertown and that Leon was especially helpful. We appreciate your feedback and hope you enjoy the new car!

March 23, 2024

Reyna made our car buying experience so easy at every phase of the process. She answered all my questions and helped me narrow my options. I couldn’t t believe the huge inventory and I didn’t feel press More

by Susan C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lexus of Watertown responded

Susan, we're delighted to know that Reyna was able to assist you in finding the perfect Lexus RX 350 at our dealership. We appreciate your recommendation and are glad you had a positive experience with us at Lexus of Watertown!

March 22, 2024

Ussa is great, he kept us well informed while we waited for a car we ordered and was so attentive in teaching us about the car and making sure we drove home happy. More

by bschles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lexus of Watertown responded

We're so glad to know that Ussa was able to keep you well informed and made sure your experience at Lexus of Watertown was a great one. Thanks for the positive feedback, we appreciate it!

March 22, 2024

Leon Barnes made the car-buying experience painless. He was patient with our questions and explained the features of the car thoroughly. His friendly and outgoing service made the process enjoyable! Add More

by Sandy
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Lexus of Watertown responded

Sandy, it's wonderful to know that Leon made your car-buying experience enjoyable and memorable at Lexus of Watertown. We're glad he could answer all your questions and even provide a special treat for your son! Thanks for the high recommendation!

March 17, 2024

We had a fantastic experience thanks to Emile's expertise! He's incredibly knowledgeable about Lexus cars and different models. He patiently answered all our questions, helping us understand the d More

by Mei Zhang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emile Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Carrasquillo
Mar 18, 2024 -

Lexus of Watertown responded

Mei, we're so glad to know that Emile's expertise was helpful throughout the car-buying journey at Lexus of Watertown - it sounds like you found the perfect fit with the GX460. Thanks for sharing this positive feedback and enjoy the ride!

March 16, 2024

Ussa was great to work with! He was very patient and knowledgeable and made the process feel easy - definitely recommend seeing him if you are planning on going to Lexus of Water More

by Despi516
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lexus of Watertown responded

We're glad to know that Ussa was able to provide you with a great experience at Lexus of Watertown! We appreciate your recommendation and look forward to serving you again in the future.

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