Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Wayzata
Wayzata, MN
2,232 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Wayzata has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Wayzata is located right off I-394 and Hwy 12 on the Frontage Rd. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids. Request a quote on a New Lexus or Pre-Owned vehicle and a member of our Certified Sales Staff will contact you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,232 reviews
March 21, 2020
They were a great help we are from Milwaukee and needed our 10,000 mile service. Not knowing when we will return back to Milwaukee and if the Milwaukee dealer would be open. our 10,000 mile service. Not knowing when we will return back to Milwaukee and if the Milwaukee dealer would be open. More
by Rmerath
Employees Worked With
Bob Holm
March 19, 2020
Great service! Quick response! Great service rep! Very easy to make appointment. Very courteous staff! Facilities were clean. Waiting area is very comfortable with good amenities! easy to make appointment. Very courteous staff! Facilities were clean. Waiting area is very comfortable with good amenities! More
by dzwart
March 16, 2020
Very efficient in getting me in and out the door with a loaner car. Great communication about the work to be done and recommendations for addition work. My car was ready in time estimated. Very friendly. loaner car. Great communication about the work to be done and recommendations for addition work. My car was ready in time estimated. Very friendly. More
by ellengelliott
Employees Worked With
Doug Evans
March 13, 2020
Great service. Friendly team. Very accurate and knowledgeable. Reviewed and examined my car.I called to set an appointment. Got in first thing this morning.and got completed in couple hours. Great knowledgeable. Reviewed and examined my car.I called to set an appointment. Got in first thing this morning.and got completed in couple hours. Great job!!! More
by mashadima89
March 12, 2020
2020 Lexus NX 300 Lease We enjoyed working with Ben on our 2020 Lexus NX 300 lease and appreciate his candid no-pressure style. Ben was very professional and responsive. We enjoyed working with Ben on our 2020 Lexus NX 300 lease and appreciate his candid no-pressure style. Ben was very professional and responsive. More
by Hawks
Employees Worked With
Dave Skeens, Ben Meyer, John Cadle
March 11, 2020
They always do a great job On timeInformative They are They always do a great job On time Informative They are always friendly and courteous Car was cleaned And the estimate was right on as promis They always do a great job On time Informative They are always friendly and courteous Car was cleaned And the estimate was right on as promised More
by Steve
March 09, 2020
Excellent advice and service. Doug is a gem, Really good value for money. We’re long-time customers and will remain so. Thanks to the whole team! good value for money. We’re long-time customers and will remain so. Thanks to the whole team! More
by amoore5303
Employees Worked With
Doug Evans
March 07, 2020
Excellent service,very efficient. Always have pleasurable service. Meets my expectations,very satisfied with overall visit to Lexus of Wayzata. Thank you for this opportunity for me to leave a review 🤪 service. Meets my expectations,very satisfied with overall visit to Lexus of Wayzata. Thank you for this opportunity for me to leave a review 🤪 More
by ische_k
Employees Worked With
March 07, 2020
I had a deal working with the dealership and approved credit- which I had to notify them I still had not had anyone share the terms with me. It was known that within 3 hours time I was placing a deposit credit- which I had to notify them I still had not had anyone share the terms with me. It was known that within 3 hours time I was placing a deposit on the vehicle and was was only waiting until I was off work. They sold it from under me. My son was heartbroken. They are about $$ not the customer experience. More
by Mdrc76
March 03, 2020
Bob was very knowledgeable and spent a lot of time answering all of our questions until we were satisfied and comfortable in making our decision. answering all of our questions until we were satisfied and comfortable in making our decision. More
by NAlam
Employees Worked With
